M-TAG One Network for iPhone

Quick summary

M-TAG One Network is an iPhone utility created by One Network Private Limited that helps users manage their M‑Tag account from their device. The app is free to download and provides on‑the‑go access to account and vehicle information, transaction details, and support options.

Main capabilities

• Access and edit your account profile and vehicle particulars directly from the app.
• Browse detailed trip records and timelines to review past journeys and compare monthly costs.
• View your M‑Tag balance in real time so you always know how much credit remains.
• Top up your M‑Tag safely and quickly using the in‑app recharge feature, removing the need for manual payments.
• Open a support ticket, send feedback, or raise complaints via the app, by email, or by calling the 1313 helpline.
• Consult an activity log (the app’s history section) for a concise list of recent transactions and charges.
• Reach the dedicated customer service team through multiple contact channels for assistance.
• By installing and using the app, you accept the Customer Service Agreement, Terms of Use, and Privacy Policy.

Support and account help

If you need assistance, the app provides several ways to get help: an in‑app contact form, email support, and a phone helpline (1313). A customer service team is available to investigate issues, respond to complaints, and take suggestions.

Registration and availability

M‑TAG registration is handled at 26 physical centers. For details on locations and opening hours, check the app or contact support.

Alternative option

If you want to explore another option, AppValley (free) is a commonly used alternative.