Product summary — ListenUp feedback intelligence
ListenUp is an AI-powered platform built to help product and engineering teams gather, interpret, and act on customer feedback from multiple channels. It reduces manual effort by consolidating input, surfacing recurring trends, and turning findings into practical recommendations that inform product direction.
Core capabilities
- Records and stores user interviews to preserve qualitative context for later review.
- Automatically aggregates feedback from diverse sources and organizes it for analysis.
- Detects recurring themes and enriches them with metadata, tags, and links to product metrics.
- Generates concise, actionable insights that teams can share and track across workflows.
How it improves team outcomes
ListenUp speeds up the product discovery lifecycle by automating routine data tasks and highlighting the most relevant signals from user feedback. Teams gain clearer visibility into user pain points, which helps prioritize development work and make evidence-based decisions. By cutting down on manual sorting and categorization, the platform frees team members to focus on higher-value activities.
AI-driven workflow features
The platform’s autonomous workflow simplifies insight creation: it suggests tags, groups related comments, enriches patterns with context, and lets you distribute findings to stakeholders. Those automation features are designed to reduce bias in manual reviews and accelerate the path from raw feedback to prioritized action items.
Suggested alternative
If you want to compare options, SEMrush can serve as an alternative and offers a free tier for basic usage. While SEMrush focuses more on market and competitive intelligence, it can complement ListenUp’s user-feedback perspective when combined into a broader research practice.
Technical
- Web App
- Subscription