LEX for iPhone

LEX — Mobile logistics for small merchants

LEX is a smartphone app from Lazada Group GmbH that simplifies shipping and order handling for shop owners. Designed with an intuitive interface, it lets merchants create orders, monitor deliveries, and update statuses from their devices, helping reduce manual work and streamline daily operations.

Main features

• Live shipment visibility: See the current status and whereabouts of packages as they move through the delivery process.
• Centralized order administration: Change order states, manage returns, and handle fulfillment tasks from a single place.
• Quick order entry: Generate new delivery requests fast, directly from your phone or tablet.

Advantages provided by Lazada Logistics

• Very high delivery reliability: Strong on-time and successful-delivery rates, often reaching about 99% even during busy periods.
• Frequent savings and special offers: Regular promotions and discounts that lower shipping costs throughout the year.
• Continuous platform improvements: Ongoing updates and enhancements aimed at making merchant workflows easier.
• Courteous, professional drivers: Delivery personnel trained to be friendly and efficient when handling orders.
• Secure and convenient drop-offs: Processes designed to protect parcels and provide hassle-free delivery experiences.

Alternative option

FamApp — an alternative payment and merchant tool that supports UPI and card transactions with no fees for certain operations. It can serve as a backup or complement to LEX, depending on your payment and workflow needs.

Bottom line

LEX is a practical logistics companion for shop owners who want to save time and manage shipments from their mobile devices. Coupled with Lazada Logistics’ high success rates and merchant-focused services, it helps simplify order fulfillment and improves the overall selling experience.