iBox Assist for Android

App summary

iBox Assist is a complimentary Android application from iBOX Rus that lets owners control their iBox combo units and video recorders from a smartphone. It provides tools for device maintenance, live and stored video access, account management, and customer support — all from a handheld device.

Main functions

• Save recorded video files directly to your phone for offline viewing or sharing.
• Watch live camera feeds in real time from your iBox recorder.
• Browse and play archived footage stored on the device.
• Install software updates and refresh the camera database to keep the system current.
• Register digital warranties for your iBox hardware.
• Manage your personal account settings and preferences.
• Access knowledge-base articles and driver information related to cameras.
• Open the iBox user guide to review setup steps and features.
• Reach out to technical support when you need assistance.

Compatibility and connection details

iBox Assist does not support devices that use Ambarella chipsets. If your unit has an Ambarella processor, connect it with the iBOX Connect application instead.

All features in iBox Assist require a Wi‑Fi connection between the smartphone and the iBox device, and both must be within wireless range of one another to function.

Documentation and help

For step‑by‑step instructions, feature descriptions, and troubleshooting, consult the manual that came with your device. If additional help is needed, contact technical support via the channels listed in the manual or within the app.

Suggested alternative

If iBox Assist does not meet your needs, consider using MCD TOLL Free as an alternative solution.