GTBank for Android

Overview of the GTBank app

GTBank’s official mobile application, provided free by Guaranty Trust Bank, is a redesigned solution for customers who want to manage their accounts from a smartphone or tablet. The app replaces the bank’s previous mobile offering and focuses on secure, convenient banking on the go with a cleaner, more intuitive interface.

Core capabilities

• Check your account balances and preview recent activity.
• Move money between your accounts or send funds to other banks.
• Buy airtime and data bundles for any network and pay bills to a range of billers.
• View and control debit/credit cards and receive in-app alerts about promotions and updates.

Additional services and tools

• Switch to Mobile Money (mwallet) to send payments to friends, family, or recipients who don’t hold GTBank accounts.
• Request an official statement of account and manage cheque instructions (confirmations, cancellations).
• See short transaction summaries within the app and get messages from the bank related to service changes and offers.

How to get started

• Sign in using your user ID and password.
• If you don’t yet have a password, generate one by dialing 7376*5# from your registered phone.
• To register your device for the app, use the code 7377#.
• Follow the on-screen prompts to complete setup and enable necessary security options.

Known limitation and practical workarounds

One notable shortcoming: the app’s transaction preview section only displays the last ten transactions. If you need records beyond those ten entries, you can:

• Request a full statement of account through the app or the bank’s support channels.
• Contact GTBank customer service for assistance retrieving older transactions.

Bottom line

The updated GTBank app offers faster, simpler mobile banking with a range of payment and account-management features, including the convenience of Mobile Money. While the limited in-app transaction preview can be inconvenient, the bank provides straightforward alternatives to obtain complete transaction histories.