Product snapshot
Glov is a conversational shopping assistant built for online retailers. It uses conversational interfaces powered by natural language processing and proactive sales prompts to make product discovery feel like chatting with a helpful salesperson. The goal is to streamline customer interactions and guide visitors toward purchases through an engaging, humanlike dialogue.
Measurable impact
Businesses using Glov report concrete improvements in key e-commerce metrics: an average 12% lift in conversions and a 35% reduction in abandonment. Individual implementations have produced notable results as well — for example, Vivense recorded an 11% increase in conversions after deploying the assistant.
Quick implementation steps
- Tailor Glov’s behaviors and capabilities to match your business needs and brand voice.
- Link your storefront or UI to Glov using the Glov API so it can interact with customers in real time.
- Provide product catalogs and frequently asked questions so the assistant has accurate product data and reference material.
Distinct capabilities
- Integrated A/B testing to compare dialogue flows and optimize performance over time.
- Persistent customer memory that supports personalized follow-ups and context-aware responses.
- Robust intent detection to understand customer requests and route conversations appropriately.
Other options to consider
If you’re evaluating alternatives, ParakeetAI is a paid option worth reviewing as a potential substitute for Glov.
Technical
- Web App
- Full