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About Express Relais — Morocco’s locker-based parcel service
Express Relais is a self-service parcel network operating in multiple cities across Morocco. The system uses automated lockers to let businesses, shops and private individuals drop off and pick up shipments at any time. It’s intended to simplify deliveries by removing the need for a person-to-person handoff and by offering continuous availability.
Step-by-step: Sending and receiving parcels
- Pack your item and prepare any required labels.
- Choose the locker location closest to you using the app or website.
- Enter the recipient address and selected locker at the destination.
- Pay the delivery fee through the chosen payment method.
- Receive an alert when the package has been deposited in — or collected from — the locker.
Core benefits and service highlights
- Live tracking of shipments so you can monitor progress in real time
- Around-the-clock access to lockers for maximum convenience
- Multiple payment choices, including prepaid account options
- Tailored delivery formats to suit businesses and individual needs
- Responsive customer assistance available by phone or email
App features, permissions and protections
The Express Relais mobile and web platforms provide parcel tracking, prepaid account management and optional insurance for shipments. The app asks for permission to use your device’s location to quickly find nearby lockers. The service also states that user data is protected and handled according to its privacy policies.
Who uses Express Relais
- Retailers sending goods to customers who prefer contactless pickup
- Small businesses needing flexible shipping windows without staff coordination
- Private individuals who want an easy, secure way to send or retrieve parcels
Recommended alternative
If you’re exploring other options, consider Dock Direct Free as a top alternative: it offers similar locker-based deliveries and may provide different pricing or locker coverage depending on your location.
Technical
- Android
- Free
