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App overview
Eicher eCATALOG is a mobile application designed for authorized Eicher dealers and customers. It centralizes authentic parts data and aftersales resources in one convenient place, so users can quickly find parts information and access technical guidance when needed.
Primary capabilities
- Knowledge Central: a learning hub that explains key systems and modules to help both dealers and owners deepen their product knowledge.
- Parts lookup: locate genuine Eicher components by entering a chassis number, selecting a model, or choosing a specific variant.
- Technical documentation: shop manuals and diagnostic guides available directly in the app for servicing and troubleshooting.
- Nationwide dealer directory: PAN India contact details for authorized dealers to simplify communication and spare-parts procurement.
- Service scheduling data: recommended vehicle service intervals and maintenance reminders for staying current with upkeep.
- Customer support contacts: toll-free helplines and assistance information for prompt aftersales help.
- Alternative parts suggestions: recommended compatible replacement parts to consider where applicable.
How to search for parts
- Open the app and go to the parts section.
- Choose one of the search methods: enter the chassis number, pick the model, or select the variant.
- Review the parts list and tap an item to see compatibility, illustrations, and ordering details.
- If needed, check the suggested alternative parts before finalizing a request.
Manuals and technical resources
The app consolidates dealer-focused documents such as repair manuals and diagnostic instructions, making it easier for service teams to find step-by-step procedures, wiring diagrams, and fault‑finding tips without leaving the workshop.
Dealer and support information
Eicher eCATALOG includes a nation‑wide directory of authorized dealers and their contact details, along with customer helplines. This reduces the time required to reach the right service center or to get assistance for parts and repairs.
Who benefits
- Dealers: faster parts identification, access to technical docs, and direct dealer-to-dealer contact information.
- Customers/owners: simplified parts lookup, maintenance schedules, and easy access to support.
- Service technicians: consolidated manuals and diagnostic content to speed repairs and reduce errors.
Summary
Eicher eCATALOG brings genuine parts data, technical documentation, dealer contacts, and educational resources into a single mobile app, streamlining aftermarket support for dealers and owners alike.
Technical
- Android
- English
- German
- Russian
- Korean
- Portuguese
- Free
