Solution summary
DTiQ provides a subscription-based intelligent video surveillance web application created for restaurants, convenience stores, and retail outlets. The platform is built to cut shrinkage, improve workplace safety, and enhance the customer experience by combining video, audio and point-of-sale signals with machine learning and AI.
Main capabilities
- Monitor customer-staff interactions with easy capture, sharing, and live streaming of footage.
- Perform remote SmartAudits to deliver unbiased performance insights for managers across locations.
- Combine video, audio, and POS data to speed service, reduce waste, and verify compliance with safety procedures.
- Next-generation reporting tools that support multi-site management, link transactions to video, and surface real-time, AI-driven alerts and analytics.
Operational benefits
DTiQ helps businesses pinpoint operational bottlenecks, detect and reduce fraudulent activity, and prioritize corrective actions. Managers gain objective evidence to coach staff, streamline workflows, and improve store-level decision making.
Who should use it
The solution is tailored to multi-location retail operations, restaurants, and convenience stores that need centralized oversight and rapid, data-backed responses to losses or service problems. It’s in service at more than 45,000 customer locations.
Recommended alternative
Intelo (paid tier) — a paid competitor that can serve as an alternative for organizations seeking a different feature mix or pricing structure.
Technical
- Web App
- Subscription