Congestion Zone App for iPhone

Quick guide to the London Congestion Charge mobile app

This short guide explains how to set up and use the London Congestion Charge app to monitor journeys through the congestion charging area. It describes the main capabilities, how to start using the app, and how to handle subscriptions.

Getting started

1. Turn on your phone’s location services so the app can detect when you enter or leave the congestion zone.
2. Download and install the London Congestion Charge application from your device’s app store.
3. If you are visiting London, wait for the app’s status indicator (a green confirmation shows you are currently outside the charge zone) to confirm your position before you travel.

Main capabilities

• Subscription control and payment details: view charges for the zone you’re in and manage your premium renewal options.
• Exit and entry alerts: receive push notifications when you leave the zone and get an estimate of the distance to the nearest entry point.
• Trip history: consult the journey diary to review previous entries and the times you were charged.
• Zone detection: the app identifies whether you are inside or outside the London Congestion Charge area and displays the applicable rate.

Managing subscriptions and renewals

You can pause automatic renewal for a single month if you don’t want your subscription to renew immediately. Premium features can be reactivated at any time from within the app when you choose to resume.

Suggested alternative

• MK Connect — Free: a recommended alternative if you want another option for managing trips and congestion-charge information while in London.