What this add-in does for Outlook
The ChatGPT Outlook add-in brings ChatGPT functionality directly into the Outlook interface so you can craft and modify email content without leaving your inbox. With the extension installed, users can generate replies and summaries from simple prompts and apply those outputs right into their messages.
Key capabilities and options
- Automatically mark or update an email’s importance level based on generated content or user settings.
- Process either whole messages or only selected passages, giving you control over the scope of text to analyze.
- Install and use tailored prompt templates that steer how responses are composed—useful for consistent summaries or reply styles.
- Present generated text in a separate pane for side-by-side comparison, or replace the original body if you prefer a direct overwrite.
- Maintain multiple configurations for different inbox workflows, and enable organizations to distribute customized versions for team use.
Typical workflow
Begin by adding the add-in to Outlook and loading any prompt templates you want to use. When you open an email, choose whether to apply a prompt to the entire message or just highlighted portions. The add-in will create suggested text, which you can either view alongside the original message or swap into the email body. You can also set rules so the add-in adjusts message importance automatically after generating content.
Administration and team deployment
Administrators can prepare several preset configurations for common scenarios (e.g., customer support, internal updates, sales outreach) and share them across users. Businesses that need tighter alignment with corporate tone or policies can commission custom versions for distribution to staff, simplifying consistent use across teams.
Technical
- Web App
- Full