Quick overview
AgentVoice is a subscription-based, no-code voice platform built to handle both incoming and outgoing phone interactions. It automates routine contact-center tasks to cut down on time and staffing needs, while offering controls to shape how conversations flow.
Primary applications
- Appointment scheduling and confirmation
- Handling customer service inquiries
- Screening and qualifying prospective customers
Notable capabilities
- Train custom AI voice models tuned to your use cases
- Perform sentiment scoring to gauge caller mood and intent
- Produce complete call transcripts for review and recordkeeping
Customization and control
The platform provides an intuitive interface where users can set up AI voice behaviors without coding. You can define actions, upload or write bespoke scripts, and adjust responses so the system presents a consistent, branded voice across calls.
Deployment and integrations
AgentVoice supports seamless telephony operations through native integration with Twilio, allowing phone numbers and call routing to be managed inside the same dashboard. This reduces manual configuration and helps accelerate time-to-live for campaigns.
Suggested alternative
MetaVoice Studio (subscription) is a top replacement option. It focuses on advanced automated calling with realistic voice technology, follows scripted flows while dynamically responding to customer queries, and includes analytics and model-training tools similar to AgentVoice.
Technical
- Web App
- Subscription