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Added screen shot of the items table as attachment. Used the following query:
select i.space_id, s.prefix_code, i.sequence_num, count(*)
from items i, spaces s
where i.space_id = s.id
group by i.space_id, s.prefix_code, i.sequence_num
having count(*) >1
order by space_id, sequence_num.
2009-06-02 21:49:21 UTC in JTrac
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I am using 2.1.0. I noticed that we are seeing lots of duplicate JTrac ID (items.sequence_num) being created since I migrated to the new version. This is impacting the business because important JTracs are getting lost due to the duplicate ID being created.
I need an urgent fix to this.
2009-06-02 21:37:27 UTC in JTrac
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When resetting a password an email goes to mail.from with the new password (in addition to the user's email ID). This is a security/privacy issue.
2008-01-29 14:10:28 UTC in JTrac
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Need a List of Values of Registered Users for a Custom Field "Developer".
A Jtrac item can be assigned to any user. However I would like to populate a custom field called "Owner/Developer" which will not change no matter how many times the Jtrac item is reassigned throughout its life cycle (until it is closed). This will enable me to run a report of Jtrac items by Owner/Developer...
2008-01-29 14:02:53 UTC in JTrac
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Yes, we need to hide fields that are not relevant when creating a new item. Say for example I have a field "Time Spent" which will be filled up when the ticket (item) is resolved. I don't want to see it when I am creating an new ticket.
2008-01-18 05:29:53 UTC in JTrac
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I would like to make some fields viewable only When creating a new Item.
When setting up a Space there is no option to make a field View Only in the New State. I tried updating the XML metadata in the database but it did not work!
2008-01-17 11:40:48 UTC in JTrac
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This feature will be very useful for me as well.
2007-09-21 06:15:23 UTC in JTrac
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This is related to item 1674147.
2007-09-21 06:13:40 UTC in JTrac
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I feel we should have to different functions. "Move-To" and "Copy-To". For move to the original item should be moved. There is nothing to link. For "Copy-To" we need to create a new item and link to the original one.
Our system support group creates items in the support space when investigating issues. If this turns out to be a defect we create another item in the development workspace and...
2007-09-21 06:11:16 UTC in JTrac
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Allow the option to always sent an email to the creator of an item whenever there is an update. This can be set in the system Options/Perferences.
Also I would love to have the option of any jTrac user to register for notifications for any particular item. Whenever there is an update to the item, notification email will be sent to all who have registered to receive notifications for the...
2007-07-18 08:16:22 UTC in JTrac
