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Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
eloomi combines Learning Management (LMS), Onboarding, Authoring, and continuous Performance Management tools in a cloud-based solution. It allows companies to optimize skill training, onboarding and employee development with strong user experience to enhance productivity and employee satisfaction. As a white label solution, the platform can be customized to mirror a company's branding and logo.
Out-of-the-box scripts. Around-the-clock monitoring. Unmatched automation capabilities. Start doing more with less and exceed service delivery expectations.
The only software you need to increase cash flow, optimize resource utilization, and take control of your assets and inventory.
Every customer interaction is vital to your business success and revenue growth. With Jiminny’s AI-powered conversation intelligence software, we take recording, capturing, and meticulous analysis of call recordings to the next level. Unlock call analytics that provide actionable insights with our call tracking software, empowering you to identify what's working and what's not. Seamlessly support your biggest objectives across the entire business landscape with our innovative call tracking system.