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Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
eloomi combines Learning Management (LMS), Onboarding, Authoring, and continuous Performance Management tools in a cloud-based solution. It allows companies to optimize skill training, onboarding and employee development with strong user experience to enhance productivity and employee satisfaction. As a white label solution, the platform can be customized to mirror a company's branding and logo.
SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analyzing and optimizing IT performance.
Vertex AI offers everything you need to build and use generative AI—from AI solutions, to Search and Conversation, to 130+ foundation models, to a unified AI platform.