EspoCRM - Open Source CRM

An excellent tool for startups and small businesses. We use this platform to run our small event planning agency. It covers all our basic needs: client and suppliers data management, invoicing, organization of documents and contracts, tracking calls, appointments, emails, tasks and lots of other things. One of the biggest benefits of this platform over others was the fact that its truly easy to navigate and customize. Our staff learned how to use it in several days and we managed to add custom fields and entities to store additional information. We also integrated it with our website and it streamlined lead management a lot. Now, leads that enter their data into the web form are automatically captured and saved as leads in our CRM platform. It helps us not to miss a single sales opportunity.

Excellent platform! That's the best and most performative tool for small businesses. As a user that has been using it for several years already, I'd like to admit that it's one of the most intuitive platforms I used. It has a simple, pleasing and uncluttered interface that is easy to navigate, so you don't have to spend ages learning how to actually use its features. As for the functionality, I really enjoy using its tools for sales pipeline management and marketing automation, yet I'd like to single out its BPM and workflow tools. They are really a saving time lifeline. With their help, we managed to automate the entire sequence of tasks like sending status update follow-ups, updating records, creating tasks and calls, etc.

We use EspoCRM for one year already and I can say that it's definitely one of the most helpful apps. I recommend it to all my friends who are looking for a CRM solution. The app has an intuitive interface that is easy to navigate for users. It is also easy to customize to the needs of different industries, one can add and edit new fields, entities, and relationships. The system can be used to manage sales and marketing campaigns, track customer data and automate business processes. What I really like about the platform is its BPM tool, it helped us to automate complex workflows and saves a lot of time during the work day.

Excellent and super-fast tool for any type of business. EspoCRM is a real value to a company that seeks a feature-rich solution that will not cost a lot of money. The interface is very user-friendly and intuitive. The software provides the ability to automate almost every aspect of your sales cycle. The thing that I like the most about it is that it is easily integrated with the telephony and Google calendar. It also has super modern workflow and BPM tools that worth its weight in gold for a company that wants to automate routine operations and save time during the workday.

In my honest opinion, it is the best free open-source CRM solution available in the market today. Having tried out an immense amount of systems, I believe that this one is an excellent choice for the company that seeks all-in-one, feature-abundant and stable software that can automate business processes and offers high performance. The software is extremely flexible in terms of customization, so it can be adapted to any type of business. As for my company, we use EspoCRM for every aspect of our business including sales management, e-marketing and of course customer support during a year already and my employees really love it. The software is very intuitive and keeps users informed about all changes and upcoming calls and tasks. It also allows us to automate routine operations. And of course, I cannot neglect to mention that the software is easily integratable with the other apps our company uses (our mailbox, Outlook contacts & calendar, etc.), so it allows us to keep all the info synced and eliminates data silos.