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#24 Sorry but there seems to be a problem in connecting to the database server

v1.0_(example)
open
nobody
None
5
2014-12-01
2014-12-01
eran
No

hi. i have a qnap with webcollab on it. i wanted to start using it but when i run it from the qnap and try to log in with my admin user i get "Sorry but there seems to be a problem in connecting to the database". why?

Discussion

  • Andrew Simpson

    Andrew Simpson - 2014-12-01

    This is caused by WebCollab not being able to connect to the database. This can be the wrong username/password for the database server, or that the database does not exist.

    If you go into the file [webcollab]/config/config.php with a text editor and change the lines:

      //show full debugging messages on the screen when errors occur (values are "N", or "Y")
      define('DEBUG', "N" );
    

    Change to:

      //show full debugging messages on the screen when errors occur (values are "N", or "Y")
      define('DEBUG', "Y" );
    

    Save the file and you will get a bit more debugging information.

     
  • eran

    eran - 2014-12-01

    what database server? its on the qnap, shouldn't the qnap act as the server? ans shouldn't the default admin user on the qnap work also for webcollab?

    and where do i find this files? searched on the qnap, no [webcollab] folder.

     

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