From: Tia L. <ti...@an...> - 2003-12-30 03:41:02
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Hello, I have had squirrel mail running for about 3 months now with no problems and about 10 users. Today when I tried to login I got the following error ERROR Preference file, ../data/usersemail.pref, could not be opened. Contact your system administrator to resolve this issue I have searched the FAQ and the mailing list (sourgeforce wouldn't work). I saw one that was like mine but he had fixed it himself. The others were about fixing /data/default.pref which is not my problem. I have not made any changes to the config script or the directories. I don't really know how to fix the problem. I emailed my host and they said they have not made any changes with the server. Thank you in advance for your help! Tia Logans |
From: p d. t. <pdo...@an...> - 2003-12-30 09:34:03
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> ERROR > Preference file, ../data/usersemail.pref, could not be opened. Contact > your system administrator to resolve this issue > > I have searched the FAQ and the mailing list (sourgeforce wouldn't > work). I saw one that was like mine but he had fixed it himself. The > others were about fixing /data/default.pref which is not my problem. But the solution is probably the same. Please read http://www.squirrelmail.org/wiki/en_US/DataPermission and if that doesn't help, send more info on what your ownership and permissions look like for the data directory and the user's actual pref file. |
From: Tia L. <ti...@an...> - 2003-12-30 12:35:49
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Hello, The data directory is chmoded 777 and the users' pref files are all 600. I did look at the page you sent and everything looks okay except for this one "Make sure both your data directory AND its contents are readable and writeable by the user that your web server runs as. That means checking TWO things: ownership and permissions." I tried to follow the instructions from there but I am not very familiar with ssh. I did try though and I still don't know what that problem is.=20 Thank you again for your help. Tia Logans > ERROR > Preference file, ../data/usersemail.pref, could not be opened. Contact > your system administrator to resolve this issue > > I have searched the FAQ and the mailing list (sourgeforce wouldn't=20 > work). I saw one that was like mine but he had fixed it himself. The=20 > others were about fixing /data/default.pref which is not my problem. But the solution is probably the same. Please read http://www.squirrelmail.org/wiki/en_US/DataPermission and if that doesn't help, send more info on what your ownership and permissions look like for the data directory and the user's actual pref file. ------------------------------------------------------- This SF.net email is sponsored by: IBM Linux Tutorials. Become an expert in LINUX or just sharpen your skills. Sign up for IBM's Free Linux Tutorials. Learn everything from the bash shell to sys admin. Click now! http://ads.osdn.com/?ad_id=1278&alloc_id371&op=3Dick -- squirrelmail-users mailing list List Address: squ...@li... List Archives: http://sourceforge.net/mailarchive/forum.php?forum_id)95 List Info: https://lists.sourceforge.net/lists/listinfo/squirrelmail-users |
From: p d. t. <pdo...@an...> - 2003-12-30 21:52:40
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> The data directory is chmoded 777 and the users' pref files are all 600= . > I did look at the page you sent and everything looks okay except for > this one "Make sure both your data directory AND its contents are > readable and writeable by the user that your web server runs as. That > means checking TWO things: ownership and permissions." I tried to follo= w > the instructions from there but I am not very familiar with ssh. I did > try though and I still don't know what that problem is. You don't want to leave the directory at 777; that should only be for testing. You can set all the user prefs files to 777 and see if that fixes it. If so, then the 600 and the file ownership are not correct. SSH is just what you use to connect to your host. What you need to be familiar with is basic unix commands. Try "man chmod" and "man chown".=20 Or search google or get a book on *nix. Once you read up on it, these ar= e very easy concepts. - Paul >> ERROR >> Preference file, ../data/usersemail.pref, could not be opened. Contact > >> your system administrator to resolve this issue >> >> I have searched the FAQ and the mailing list (sourgeforce wouldn't >> work). I saw one that was like mine but he had fixed it himself. The >> others were about fixing /data/default.pref which is not my problem. > > But the solution is probably the same. Please read > > http://www.squirrelmail.org/wiki/en_US/DataPermission > > and if that doesn't help, send more info on what your ownership and > permissions look like for the data directory and the user's actual pref > file. |