From: Alex U. <ale...@wa...> - 2004-01-27 21:54:55
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This is what I received from one of our users of SM: >one other thing: all the buttons and links (except SEND) on the compose >screen work 100% of the time. even when SEND is not working, the other >buttons work. SEND seems to be the only button that gives us trouble. >any idea why? We supose that while he's writing a message sometimes he gets disconnected but the poblem is that he didn't get a proper error message saying that but a "Page not found" error. Another thing with this is that it looks that SM doesn't retry sending after the first failed attempt. Is it true? We are using SM 1.4.2 enhanced with several plug-ins on Slackware Linux. Are there intended any forward changes about sending messages in the next release? I'm apologize for the my last message send, I consider SM one of the best webmail interface and I apreciate the hard work done in it. Thanks Best Regards, Alex Ursu Cronomagic Canada Inc |
From: p d. t. <pdo...@an...> - 2004-01-31 02:58:53
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> This is what I received from one of our users of SM: > >>one other thing: all the buttons and links (except SEND) on the compose >>screen work 100% of the time. even when SEND is not working, the other >>buttons work. SEND seems to be the only button that gives us trouble. > >>any idea why? No, not unless "doesn't work" is explained better. Could be a problem that has been mentioned before where the closing ">" for a br tag gets split out and shows up at the bottom of the compose screen (none of the developers has been able to reproduce and therefore find a fix for this), or a server misconfiguration, but I don't have enough info to even guess more than that. > We supose that while he's writing a message sometimes he gets disconnec= ted > but the poblem is that he didn't get a proper error message saying that > but > a "Page not found" error. > Another thing with this is that it looks that SM doesn't retry sending > after > the first failed attempt. Is it true? Yes it is. Web apps don't work any other way. That will always be the way it works. > We are using SM 1.4.2 enhanced with several plug-ins on Slackware Linux= . > Are > there intended any forward changes about sending messages in the next > release? Not in ways that will help you here. I suspect the problem is not with SM, though. You should try deactivating all plugins to see if any of the= m are causing it. > I'm apologize for the my last message send, I consider SM one of the be= st > webmail interface and I apreciate the hard work done in it. Thanks much, Paul |