SageThumbs / Tickets / #39 .ai files are not visible even with listed ghostscript library installed

#39 .ai files are not visible even with listed ghostscript library installed

Milestone: 2.0.0.20

Status: Accepted

Owner: raspopov

Labels: None

Priority: Medium

Type: Defect

Updated: 2015-03-01

Created: 2013-02-16

Creator: Anonymous

Private: No

Originally created by: Som...@gmail.com
Originally owned by: ryo.rab...@gmail.com

Note: "How to Report Bugs Effectively" - http://is.gd/YbMTqF

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What is the expected output? What do you see instead?

What version of the product are you using? On what operating system?

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Anonymous - 2013-02-25

Originally posted by: abstract...@gmail.com

I have ghostscript 8.54 x64 installed still .ai, .pdf and .eps thumbs are not displayed. check the attachment.

*Originally posted by:* [abstract...@gmail.com](http://code.google.com/u/109877511227717270674/) I have ghostscript 8.54 x64 installed still .ai, .pdf and .eps thumbs are not displayed. check the attachment.

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Anonymous - 2013-04-19

Originally posted by: chen...@gmail.com

I have the same problem. Is there a solution for it?

*Originally posted by:* [chen...@gmail.com](http://code.google.com/u/105838200714133618130/) I have the same problem. Is there a solution for it?

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Anonymous - 2013-07-03

Originally posted by: ryo.rab...@gmail.com

I need a sample file.

Owner: ryo.rab...@gmail.com
Status: Accepted

*Originally posted by:* [ryo.rab...@gmail.com](http://code.google.com/u/113807765564201615331/) I need a sample file. **Owner:** ryo.rab...@gmail.com **Status:** Accepted

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Anonymous - 2013-10-17

Originally posted by: gody...@gmail.com

This work on win7 64 bits ? I mean, AI, PSD n PDF thumbs. thks

*Originally posted by:* [gody...@gmail.com](http://code.google.com/u/110467090878407065954/) This work on win7 64 bits ? I mean, AI, PSD n PDF thumbs. thks

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Anonymous - 2013-10-17

Originally posted by: veselys...@gmail.com

i have sama problem. Win 7 64bit, Adobe CS6 apps

*Originally posted by:* [veselys...@gmail.com](http://code.google.com/u/110235137148800406787/) i have sama problem. Win 7 64bit, Adobe CS6 apps

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Anonymous - 2013-10-17

Originally posted by: veselys...@gmail.com

sample files: https://www.dropbox.com/s/hoxilx3u9qlycle/sage.zip

*Originally posted by:* [veselys...@gmail.com](http://code.google.com/u/110235137148800406787/) sample files: [https://www.dropbox.com/s/hoxilx3u9qlycle/sage.zip](https://www.dropbox.com/s/hoxilx3u9qlycle/sage.zip)

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Anonymous - 2014-01-03

Originally posted by: chocoser...@gmail.com

I am also having the Same problem with Windows 8.1 on Surface Pro. Some files are showing the ai thumbnails, while Most of others didnt show correctly. The Same thing happens on the pdf extension. So it must be the ghostscript. Any fixes?

*Originally posted by:* [chocoser...@gmail.com](http://code.google.com/u/102468149916218547516/) I am also having the Same problem with Windows 8.1 on Surface Pro. Some files are showing the ai thumbnails, while Most of others didnt show correctly. The Same thing happens on the pdf extension. So it must be the ghostscript. Any fixes?

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Anonymous - 2014-01-03

Originally posted by: chocoser...@gmail.com

I have resolved the problem. Changing the default PDF reader from the built-in reader on the Windows 8 to the Acrobat X seems resolve it permanently.

Last edit: Anonymous 2018-01-21

*Originally posted by:* [chocoser...@gmail.com](http://code.google.com/u/102468149916218547516/) I have resolved the problem. Changing the default PDF reader from the built-in reader on the Windows 8 to the Acrobat X seems resolve it permanently.

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raspopov - 2014-02-27

Owner: Anonymous --> raspopov

Milestone: --> 2.0.0.19
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raspopov - 2014-03-15

Milestone: 2.0.0.19 --> 2.0.0.20
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ilya - 2014-06-05

Hello, i noticed, that only for AI files in format Illustrator CC are not being displayed. Any earlier formats there are no problem with thumbnails.

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