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#329 Mac Presenter Crash

v1.7
open
Presenter (25)
5
2012-10-28
2011-02-20
apa
No

Attempting to present twice in one session causes a crash.

  1. Present (Single screen or preview mode)
  2. Exit out of presenter mode.
  3. Do anything else or nothing.
  4. Try to present again....crash.

Confirmed on 10.5.8 PPC and 10.6.6.

Discussion

  • Ed Palmer

    Ed Palmer - 2011-02-21

    So far, I can't reproduce this one on 10.5.8 PPC and 1.6.6 Intel. I am assuming that the crash is a "hard" crash (no last-chance error message from OpenSong). Will you please check ~/Library/Logs/Crash Reporter, and /Library/Logs/Crash Reporter to see if there is a crash file and attach it? Alternatively, go into OpenSong Preferences and turn on logging at level 10, then run the program through until it crashes and post the log file. Thanks!

     
  • apa

    apa - 2011-02-21

    crash report log

     
  • Jack

    Jack - 2011-02-23

    The same happens on mine: Mac Mini 10.6.6. I've gone back to using 1.6.2.

     
  • Jack

    Jack - 2011-02-23

    Also crashes on an iMac Intel 10.5.8.

     
  • Nobody/Anonymous

    I encounter the same crashing problem on my iMac Intel 10.5.8.
    And besides, I still have problems getting german umlauts (like ä,ö,ü) in Songtitles from my Mac to the PC in church. These letters are not properly recognized in the SET file on the PC. Any idea of how to get rid of this problem?

     
  • Jack

    Jack - 2011-05-28

    Interesting. Today I couldn't get it to crash on either computer. So now it's working fine. Puzzled. So it might have been a bug in Mac OS which now has been fixed. On both 10.5 and 10.6.

     
  • Jack

    Jack - 2011-05-28

    I see this is available now: OpenSongOSX-1.7r3.dmg 2011-03-04

     
  • Jack

    Jack - 2011-05-28

    Short lived. r3 works fine though. With the original version, it doesn't crash if only the keyboard is used. Once the mouse is used on the control panel, it always crashes on the next attempt to present. I'll use r3 now and see if it remains stable.

     
  • Nobody/Anonymous

    Thanks for the data point about using the keyboard only! The crash is deep in one of the support libraries for REALbasic and so the fix is mostly finding a way to work around something I can't control. That was the reason for the "r3" version. It is built with a different compiler version, and that's the only difference. Knowing that there is something in the event handling for mouse clicks might help me discover a test case that I can use to file a bug report on the compiler.

     
  • Josh

    Josh - 2011-10-23

    Just to add support, r3 works fine for me on a mac as well. The previous version crashed for me using mouse clicks, too.

    OSX 10.6.8

     

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