#47 NI GPIB-USB-HS new model does not work

[Tom]

I have a newer version of this unit with model numbers 187965H that do not work, while my older units, with a model number that ends in a different letter does work. I get the following in dmesg:

[4930625.495584] usb 1-1.4: new high speed USB device using ehci_hcd and address 18
[4930625.589916] usb 1-1.4: New USB device found, idVendor=3923, idProduct=709b
[4930625.589925] usb 1-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[4930625.589930] usb 1-1.4: Product: GPIB-USB-HS
[4930625.589934] usb 1-1.4: Manufacturer: National Instruments
[4930625.589938] usb 1-1.4: SerialNumber: 015EBC1E
[4930625.590299] ni_usb_gpib: probe succeeded for path: usb-0000:00:1a.0-1.4
[4930627.244139] gpib0: exiting autospoll thread
[4930627.244180] ni_usb_gpib: attach
[4930627.244189] attached to bus interface 0, address 0xf6bb2e00
[4930627.253591] product id=0x709b
[4930627.253811] ni_usb_hs_wait_for_ready: board serial number is 0x15ebc1e
[4930627.254061] /g/a-twain/suse11.4/build/linux-gpib-3.2.16/drivers/gpib/ni_usb/ni_usb_gpib.c: ni_usb_hs_wait_for_ready: unexpected data: buffer[7]=0x6, expected 0x3 or 0x5
[4930627.254073] /g/a-twain/suse11.4/build/linux-gpib-3.2.16/drivers/gpib/ni_usb/ni_usb_gpib.c: ni_usb_hs_wait_for_ready: unexpected data: buffer[9]=0x3, expected 0x0
[4930627.254081] ni_usb_dump_raw_block:
[4930627.254085] 40 1 0 8 30 0 2 6
[4930627.254092] 0 3 0

the above is on connection of the device and then I get the following when I try to open it:

[4930995.583820] /g/a-twain/suse11.4/build/linux-gpib-3.2.16/drivers/gpib/ni_usb/ni_usb_gpib.c: ni_usb_nonblocking_receive_bulk_msg: interrupted
[4930995.583910] /g/a-twain/suse11.4/build/linux-gpib-3.2.16/drivers/gpib/ni_usb/ni_usb_gpib.c: ni_usb_write: ni_usb_receive_bulk_msg returned -512, usb_bytes_read=0

I've verified that these units do work with NI's windows drivers.

This is on

Linux alab-21 2.6.37.6-0.5-default #1 SMP 2011-04-25 21:48:33 +0200 i686 i686 i386 GNU/Linux

(SUSE 11.4)

Let me know if you need any more information.

Thanks,

Tom