#16 ver. 0.4.9b crashes Zope on HP-UX

[Jim Kerr]

I just installed IssueTrackerProduct-0.4.9b on an HP-
UX box running 11.11i. The installation went smoothly. I
created a new IssueTrackerProduct object, and all the
management screens look fine, except for View.
Whenever I click the View tab, there's a long wait, and
then a 'page cannot be displayed' screen appears.
Looking at the window where I started Zope, this little
nugget appears:

------
2003-01-31T16:23:59 ERROR(200) zdaemon Process
2604 terminated by signal SIGBUS(10), wait status: 10
------

Any ideas what is wrong?

BTW, I do have a Mail Host with id MailHost under the
root folder.

I hope this can be fixed, because the web demo looks
really cool!

Some config info:

$ uname -a
HP-UX joplin B.11.11 U 9000/782 2009097520 unlimited-
user license

$ python
Python 2.1.3 (#3, Jan 23 2003, 17:28:14)
[GCC 3.2.1] on hp-uxB
Type "copyright", "credits" or "license" for more
information.
>>>

[Peter Bengtsson]

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user_id=208160

Wow! My experience with HP-UX is pretty slim. In fact I've never even used
it nor had previous feedback about it.
"zdaemon Process 2604
terminated ..."
That sound's very "low level". The View tab is when it
starts going bad you say; the View tab is also the first time you actually
use a Page Template object that has a METAL template.
Can you
make sure all the standards object are created such as StandardLook.
Can you View the StandardLook object?
Which version of Zope do
you have? If Zope2.6x, can you inspect the error_log object in root to see if
it manages to report anything?

Can you use Page Templates
outside the issue tracker instance?
How is Zope installed? The
"normal" way where all libs and products are all in the same folder, or like it
sometimes is on Debian where products are separated from
libs.

I'm happy to help, just so you know.

Peter

[Jim Kerr]

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Some additional info:
I am running Zope 2.6.0.
I have not used page templates in my work, but I can view
the sample templates provided in Members/4am/ZPT, so I
guess template support is OK. Not sure how thoroughly this
exercises METAL, however.
My Products folder is at lib/python/Products.
The error log is empty after the crash.
I cannot view the StandardLook object. If I click on the Test
tab in the manager window, Zope crashes.

Hope this help...

Jim

[Peter Bengtsson]

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What sample template in Members/4am/ZPT??

Import the
uploaded file called harness.zexp and see if you can view the index_html
object.
If not, it's "not my problem" and you'll need to consult the zope
mailing list and ask there about TAL and HP-UX

Peter

[Jim Kerr]

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I don't see a file named harness.zexp...?

Jim

[Peter Bengtsson]

test harness zope export

[Peter Bengtsson]

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Sorry. Now there should be a file there.

[Jim Kerr]

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Thanks. I imported harness.zexp, and Zope renders it just
fine.

BTW, the templates I downloaded from Members/4am/ZPT
were imported from zpt_examples.zpt, which is part of the
PageTemplates-1.5.0.tar.gz file.

Any ideas you have for further experiments are welcome.
Are there any prerequisites I could be missing? Expat, or
something like that?

Jim

[Peter Bengtsson]

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Jim,

Please see
http://sourceforge.net/tracker/?func=detail&atid=493213&aid=683856&group_id=60145

His
Zope is also crashing, but it appears that the page is maybe not the one
you're using.

I've tried to attach a file that he claims to solve the
crash.

[Peter Bengtsson]

better filter_options, previous was dodgy

[Jim Kerr]

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I copied the revised filter_options.zpt to the
IssueTrackerProduct/zpt directory and restarted Zope, but it
still crashes when attempting to start IssueTracker.

Maybe I'll try an older version of tracker...?

Jim