#96 Evaluation Issue Tracking Software

[Anonymous]

Dear All

We are a team of part time students at the northwestern
Swiss University of Applied Sciences in Olten.
In our project managment course we are evaluating an
issue tracking software.
This software will later on be used by a major power
supplier in Switzerland.

I am certainly aware off that I am posting to a news
group or mailing list and I do not feel to happy about
but this is part of our evaluation process to see the
response quality.

I would like to ask you to answer the below questions.

Please do not hesitate to contact me if you have any
questions.

Yours sincerely,
Oliver Meister
oliver.meister@fhso.ch

- Since how long is this product available?
- Since how long does the developing organisation exist?
- How can a customers get support?
- Do you have a hotline number?
- Do you offer education or training?