From: Kerry T. <kd...@kd...> - 2009-12-05 23:03:03
|
Hi ... I have a verdex stack. Here's the story: Using an LCD pro pack, ordered in mid-October. -- verdex PRO, XL6P -- NetPro-vx -- consoleLCD16 -- Samsung LCD touchscreen These are the names on the boxes they came in. Everything's fine until yesterday. Walked into the office, looked down, and the board LEDs are off, but the power supply is plugged in. When I unplug & plug in the power supply, the yellow LEDs light normally for about 1/2 sec, then go out. Here are some diagnostic steps I took: -- Power supply plugged in with nothing attached ... +5V as expected -- verdex + console + netpro ... LED comes on, goes out -- verdex + console only ... LED comes on, goes out -- verdex + netpro only ... LED comes on, goes out. NOTE: this is a change from earlier to day when the netpro+verdex would come on & stay on. -- Power supply will power a small LED through a 470ohm resistor indefinitely. -- While the failure is happening, I get +5V from the power supply leads ... so the power supply is not shutting down -- When I get a failure, I have to wait 5 seconds or so to repeat the test. Otherwise, I get nothing, almost as though a thermal interrupt has to cool off and reset. -- If it matters, I've been using Windows CE and Vescovi's BSP for this device. I'm pretty careful about not popping them with static. It kind of kills me that it died after being only 45 days or so old. |
From: Kerry T. <kd...@kd...> - 2009-12-13 14:14:54
|
Anyone have any ideas? Kerry Thomas wrote: > Hi ... I have a verdex stack. Here's the story: Using an LCD pro pack, > ordered in mid-October. > > -- verdex PRO, XL6P > -- NetPro-vx > -- consoleLCD16 > -- Samsung LCD touchscreen > > These are the names on the boxes they came in. > > Everything's fine until yesterday. Walked into the office, looked down, > and the board LEDs are off, but the power supply is plugged in. When I > unplug & plug in the power supply, the yellow LEDs light normally for > about 1/2 sec, then go out. > > Here are some diagnostic steps I took: > -- Power supply plugged in with nothing attached ... +5V as expected > -- verdex + console + netpro ... LED comes on, goes out > -- verdex + console only ... LED comes on, goes out > -- verdex + netpro only ... LED comes on, goes out. NOTE: this is a > change from earlier to day when the netpro+verdex would come on & stay on. > -- Power supply will power a small LED through a 470ohm resistor > indefinitely. > -- While the failure is happening, I get +5V from the power supply leads > ... so the power supply is not shutting down > -- When I get a failure, I have to wait 5 seconds or so to repeat the > test. Otherwise, I get nothing, almost as though a thermal interrupt has > to cool off and reset. > -- If it matters, I've been using Windows CE and Vescovi's BSP for this > device. > > I'm pretty careful about not popping them with static. It kind of kills > me that it died after being only 45 days or so old. > > > > ------------------------------------------------------------------------------ > Join us December 9, 2009 for the Red Hat Virtual Experience, > a free event focused on virtualization and cloud computing. > Attend in-depth sessions from your desk. Your couch. Anywhere. > http://p.sf.net/sfu/redhat-sfdev2dev > _______________________________________________ > gumstix-users mailing list > gum...@li... > https://lists.sourceforge.net/lists/listinfo/gumstix-users > > |
From: R. P. M. <log...@gm...> - 2009-12-13 14:24:58
|
What do you get on the console port? Do you see uboot messages? The one common thing in all the above tests is the Verdex. - Try: Re-flashing the CE. - Try: Restoring original Linux. - Try: Buy another Verdex (you need a backup unit anyway -- right?). On 12/13/09, Kerry Thomas <kd...@kd...> wrote: > Anyone have any ideas? > > Kerry Thomas wrote: >> Hi ... I have a verdex stack. Here's the story: Using an LCD pro pack, >> ordered in mid-October. >> >> -- verdex PRO, XL6P >> -- NetPro-vx >> -- consoleLCD16 >> -- Samsung LCD touchscreen >> >> These are the names on the boxes they came in. >> >> Everything's fine until yesterday. Walked into the office, looked down, >> and the board LEDs are off, but the power supply is plugged in. When I >> unplug & plug in the power supply, the yellow LEDs light normally for >> about 1/2 sec, then go out. >> >> Here are some diagnostic steps I took: >> -- Power supply plugged in with nothing attached ... +5V as expected >> -- verdex + console + netpro ... LED comes on, goes out >> -- verdex + console only ... LED comes on, goes out >> -- verdex + netpro only ... LED comes on, goes out. NOTE: this is a >> change from earlier to day when the netpro+verdex would come on & stay on. >> -- Power supply will power a small LED through a 470ohm resistor >> indefinitely. >> -- While the failure is happening, I get +5V from the power supply leads >> ... so the power supply is not shutting down >> -- When I get a failure, I have to wait 5 seconds or so to repeat the >> test. Otherwise, I get nothing, almost as though a thermal interrupt has >> to cool off and reset. >> -- If it matters, I've been using Windows CE and Vescovi's BSP for this >> device. >> >> I'm pretty careful about not popping them with static. It kind of kills >> me that it died after being only 45 days or so old. >> >> >> >> ------------------------------------------------------------------------------ >> Join us December 9, 2009 for the Red Hat Virtual Experience, >> a free event focused on virtualization and cloud computing. >> Attend in-depth sessions from your desk. Your couch. Anywhere. >> http://p.sf.net/sfu/redhat-sfdev2dev >> _______________________________________________ >> gumstix-users mailing list >> gum...@li... >> https://lists.sourceforge.net/lists/listinfo/gumstix-users >> >> > > > ------------------------------------------------------------------------------ > Return on Information: > Google Enterprise Search pays you back > Get the facts. > http://p.sf.net/sfu/google-dev2dev > _______________________________________________ > gumstix-users mailing list > gum...@li... > https://lists.sourceforge.net/lists/listinfo/gumstix-users > |
From: Kerry T. <kd...@kd...> - 2009-12-13 15:43:52
|
R.P. ... Appreciate the reply Nothing is output on the console port. No messages of any kind whatsoever. Can't reflash anything ... the board is completely dead. Can't restore Linux ... board is dead. Don't entirely agree that I should *need* a backup. Seems like failures of this kind should be of the practically-unheard-of variety. I hope I don't seem unreasonable in saying that I would like for the device I have to work reliably. Right now, I'm $400 down the road, and I am hesitant to spend $169 on another verdex, if the first unit I buy croaks after a few weeks of service in a controlled lab environment. I'd like to be at least a little confident that this won't be repeated. In short, what I would like is a replacement board from Gumstix. Now ... I *certainly* don't mean that as a slash against Gumstix. Everything I've seen indicates high-quality, tight, well-crafted products. Maybe I got the statistically one-in-ten-thousand defective board, and I can expect the next 9,999 to be bulletproof. If so, ... how about a replacement, guys? Thanks, --Kerry R. P. McMurphy wrote: > What do you get on the console port? Do you see uboot messages? > > The one common thing in all the above tests is the Verdex. > - Try: Re-flashing the CE. > - Try: Restoring original Linux. > - Try: Buy another Verdex (you need a backup unit anyway -- right?). > > On 12/13/09, Kerry Thomas <kd...@kd...> wrote: > >> Anyone have any ideas? >> >> Kerry Thomas wrote: >> >>> Hi ... I have a verdex stack. Here's the story: Using an LCD pro pack, >>> ordered in mid-October. >>> >>> -- verdex PRO, XL6P >>> -- NetPro-vx >>> -- consoleLCD16 >>> -- Samsung LCD touchscreen >>> >>> These are the names on the boxes they came in. >>> >>> Everything's fine until yesterday. Walked into the office, looked down, >>> and the board LEDs are off, but the power supply is plugged in. When I >>> unplug & plug in the power supply, the yellow LEDs light normally for >>> about 1/2 sec, then go out. >>> >>> Here are some diagnostic steps I took: >>> -- Power supply plugged in with nothing attached ... +5V as expected >>> -- verdex + console + netpro ... LED comes on, goes out >>> -- verdex + console only ... LED comes on, goes out >>> -- verdex + netpro only ... LED comes on, goes out. NOTE: this is a >>> change from earlier to day when the netpro+verdex would come on & stay on. >>> -- Power supply will power a small LED through a 470ohm resistor >>> indefinitely. >>> -- While the failure is happening, I get +5V from the power supply leads >>> ... so the power supply is not shutting down >>> -- When I get a failure, I have to wait 5 seconds or so to repeat the >>> test. Otherwise, I get nothing, almost as though a thermal interrupt has >>> to cool off and reset. >>> -- If it matters, I've been using Windows CE and Vescovi's BSP for this >>> device. >>> >>> I'm pretty careful about not popping them with static. It kind of kills >>> me that it died after being only 45 days or so old. >>> >>> >>> >>> ------------------------------------------------------------------------------ >>> Join us December 9, 2009 for the Red Hat Virtual Experience, >>> a free event focused on virtualization and cloud computing. >>> Attend in-depth sessions from your desk. Your couch. Anywhere. >>> http://p.sf.net/sfu/redhat-sfdev2dev >>> _______________________________________________ >>> gumstix-users mailing list >>> gum...@li... >>> https://lists.sourceforge.net/lists/listinfo/gumstix-users >>> >>> >>> >> ------------------------------------------------------------------------------ >> Return on Information: >> Google Enterprise Search pays you back >> Get the facts. >> http://p.sf.net/sfu/google-dev2dev >> _______________________________________________ >> gumstix-users mailing list >> gum...@li... >> https://lists.sourceforge.net/lists/listinfo/gumstix-users >> >> > > ------------------------------------------------------------------------------ > Return on Information: > Google Enterprise Search pays you back > Get the facts. > http://p.sf.net/sfu/google-dev2dev > _______________________________________________ > gumstix-users mailing list > gum...@li... > https://lists.sourceforge.net/lists/listinfo/gumstix-users > > |
From: R. P. M. <log...@gm...> - 2009-12-14 01:16:47
|
Well yeah, I guess we all want things to be 100% reliable. For the record, all of my Verdex boards have been running continuously at 624MHz since mid-2008 and they are all still in working order. I know this doesn't help you but just to say that it might not be as bad as it appears. If your board is dead then there is little doubt in my mind that you have to buy another. The Gumstix 30 day warranty is perhaps a little short for my liking also but compared to other boards on the market of similar capability the Gumstix stuff is cheaper. So perhaps the short warranty is helping to keep the cost down? I don't really know, just guessing there. Anyway, there are of course a number of things that can kill al board, not just static. Power surges and even other things interfacing with the setup could potentially cause harm. It might be worthwhile to spend a little bit of time just to double check the connections for potential dangers before plugging in a new board. On 12/13/09, Kerry Thomas <kd...@kd...> wrote: > R.P. ... Appreciate the reply > > Nothing is output on the console port. > > No messages of any kind whatsoever. > > Can't reflash anything ... the board is completely dead. > > Can't restore Linux ... board is dead. > > Don't entirely agree that I should *need* a backup. > > Seems like failures of this kind should be of the practically-unheard-of > variety. I hope I don't seem unreasonable in saying that I would like > for the device I have to work reliably. Right now, I'm $400 down the > road, and I am hesitant to spend $169 on another verdex, if the first > unit I buy croaks after a few weeks of service in a controlled lab > environment. I'd like to be at least a little confident that this won't > be repeated. In short, what I would like is a replacement board from > Gumstix. > > Now ... I *certainly* don't mean that as a slash against Gumstix. > Everything I've seen indicates high-quality, tight, well-crafted > products. Maybe I got the statistically one-in-ten-thousand defective > board, and I can expect the next 9,999 to be bulletproof. If so, ... how > about a replacement, guys? > > Thanks, > --Kerry > > R. P. McMurphy wrote: >> What do you get on the console port? Do you see uboot messages? >> >> The one common thing in all the above tests is the Verdex. >> - Try: Re-flashing the CE. >> - Try: Restoring original Linux. >> - Try: Buy another Verdex (you need a backup unit anyway -- right?). >> >> On 12/13/09, Kerry Thomas <kd...@kd...> wrote: >> >>> Anyone have any ideas? >>> >>> Kerry Thomas wrote: >>> >>>> Hi ... I have a verdex stack. Here's the story: Using an LCD pro pack, >>>> ordered in mid-October. >>>> >>>> -- verdex PRO, XL6P >>>> -- NetPro-vx >>>> -- consoleLCD16 >>>> -- Samsung LCD touchscreen >>>> >>>> These are the names on the boxes they came in. >>>> >>>> Everything's fine until yesterday. Walked into the office, looked down, >>>> and the board LEDs are off, but the power supply is plugged in. When I >>>> unplug & plug in the power supply, the yellow LEDs light normally for >>>> about 1/2 sec, then go out. >>>> >>>> Here are some diagnostic steps I took: >>>> -- Power supply plugged in with nothing attached ... +5V as expected >>>> -- verdex + console + netpro ... LED comes on, goes out >>>> -- verdex + console only ... LED comes on, goes out >>>> -- verdex + netpro only ... LED comes on, goes out. NOTE: this is a >>>> change from earlier to day when the netpro+verdex would come on & stay >>>> on. >>>> -- Power supply will power a small LED through a 470ohm resistor >>>> indefinitely. >>>> -- While the failure is happening, I get +5V from the power supply leads >>>> ... so the power supply is not shutting down >>>> -- When I get a failure, I have to wait 5 seconds or so to repeat the >>>> test. Otherwise, I get nothing, almost as though a thermal interrupt has >>>> to cool off and reset. >>>> -- If it matters, I've been using Windows CE and Vescovi's BSP for this >>>> device. >>>> >>>> I'm pretty careful about not popping them with static. It kind of kills >>>> me that it died after being only 45 days or so old. >>>> >>>> >>>> >>>> ------------------------------------------------------------------------------ >>>> Join us December 9, 2009 for the Red Hat Virtual Experience, >>>> a free event focused on virtualization and cloud computing. >>>> Attend in-depth sessions from your desk. Your couch. Anywhere. >>>> http://p.sf.net/sfu/redhat-sfdev2dev >>>> _______________________________________________ >>>> gumstix-users mailing list >>>> gum...@li... >>>> https://lists.sourceforge.net/lists/listinfo/gumstix-users >>>> >>>> >>>> >>> ------------------------------------------------------------------------------ >>> Return on Information: >>> Google Enterprise Search pays you back >>> Get the facts. >>> http://p.sf.net/sfu/google-dev2dev >>> _______________________________________________ >>> gumstix-users mailing list >>> gum...@li... >>> https://lists.sourceforge.net/lists/listinfo/gumstix-users >>> >>> >> >> ------------------------------------------------------------------------------ >> Return on Information: >> Google Enterprise Search pays you back >> Get the facts. >> http://p.sf.net/sfu/google-dev2dev >> _______________________________________________ >> gumstix-users mailing list >> gum...@li... >> https://lists.sourceforge.net/lists/listinfo/gumstix-users >> >> > > > ------------------------------------------------------------------------------ > Return on Information: > Google Enterprise Search pays you back > Get the facts. > http://p.sf.net/sfu/google-dev2dev > _______________________________________________ > gumstix-users mailing list > gum...@li... > https://lists.sourceforge.net/lists/listinfo/gumstix-users > |