Only some contacts being synchronized on OS X
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#229 Only some contacts being synchronized on OS X
closed
7
2015-10-25
2014-12-08
No
Hi,
I have a problem with CardDAV sync in OS X. We use DavMail with Windows Server 2008 R2 for contact sync. We have a problem that only some contacts are synchronized in Address Book in OS X. Everything work just fine on Thunderbird or iOS system. I can se no error messages on DavMail log but when i turn on CardDAV logging on OS X i see these error messages:
...
04/12/14 18:39:43,621 Contacts[1350] [CardDAVPlugin] +-+-+- -copyLocalETagsForURLs: no record for /users/upp.cont_provoz%40upp.cz/contacts/61721e53-c4ba-45ec-8097-a959112d0dbd.vcf
04/12/14 18:39:43,621 Contacts[1350] [CardDAVPlugin] +-+-+- -copyLocalETagsForURLs: no record for /users/upp.cont_provoz%40upp.cz/contacts/63ee7f3c-b008-4b41-bb4e-388f229bce05.vcf
04/12/14 18:39:43,621 Contacts[1350] [CardDAVPlugin] +-+-+- -copyLocalETagsForURLs: no record for /users/upp.cont_provoz%40upp.cz/contacts/AAMkADUzNjUwMzY4LTFjY2UtNDgwMC04MDJiLTY2MDFkYmNkMzRiMwBGAAAAAADol-LmZFzqQbl244ddi3ODBwD_ErDuicaNR5H6odBin0YKAAAAWayoAAB9uAck-onLSqceFxVPTxs2ADiw0EJOAAA%3D.vcf
04/12/14 18:39:43,621 Contacts[1350] [CardDAVPlugin] +-+-+- -copyLocalETagsForURLs: no record for /users/upp.cont_provoz%40upp.cz/contacts/AAMkADUzNjUwMzY4LTFjY2UtNDgwMC04MDJiLTY2MDFkYmNkMzRiMwBGAAAAAADol-LmZFzqQbl244ddi3ODBwD_ErDuicaNR5H6odBin0YKAAAAWayoAAB9uAck-onLSqceFxVPTxs2ADiw0EJJAAA%3D.vcf
04/12/14 18:39:43,621 Contacts[1350] [CardDAVPlugin] +-+-+- -copyLocalETagsForURLs: no record for /users/upp.cont_provoz%40upp.cz/contacts/AAMkADUzNjUwMzY4LTFjY2UtNDgwMC04MDJiLTY2MDFkYmNkMzRiMwBGAAAAAADol-LmZFzqQbl244ddi3ODBwD_ErDuicaNR5H6odBin0YKAAAAWayoAAB9uAck-onLSqceFxVPTxs2ADiw0EJaAAA%3D.vcf
04/12/14 18:39:43,621 Contacts[1350] [CardDAVPlugin] +-+-+- -copyLocalETagsForURLs: no record for /users/upp.cont_provoz%40upp.cz/contacts/61a28826-1303-4e32-89ab-0222c8522429.vcf
04/12/14 18:39:43,622 Contacts[1350] [CardDAVPlugin] +-+-+- -copyLocalETagsForURLs: no record for /users/upp.cont_provoz%40upp.cz/contacts/2f3fba02-9171-4143-a8c2-f3e1459800b5.vcf
04/12/14 18:39:43,622 Contacts[1350] [CardDAVPlugin] +-+-+- -copyLocalETagsForURLs: no record for /users/upp.cont_provoz%40upp.cz/contacts/c55d20b3-baaa-427b-89dc-8ad6c0f52e85.vcf
04/12/14 18:39:43,622 Contacts[1350] [CardDAVPlugin] +-+-+- -copyLocalETagsForURLs: no record for /users/upp.cont_provoz%40upp.cz/contacts/3695af4a-3579-438e-aad8-2fd29ed2aeab.vcf
04/12/14 18:39:43,622 Contacts[1350] [CardDAVPlugin] +-+-+- -copyLocalETagsForURLs: no record for /users/upp.cont_provoz%40upp.cz/contacts/AAMkADUzNjUwMzY4LTFjY2UtNDgwMC04MDJiLTY2MDFkYmNkMzRiMwBGAAAAAADol-LmZFzqQbl244ddi3ODBwD_ErDuicaNR5H6odBin0YKAAAAWayoAAB9uAck-onLSqceFxVPTxs2ADiw0EJAAAA%3D.vcf
...
When I tried to download those VCF files and add it to address book manually there were no problem. We tested and reproduced this problem on Yosemite 10.10.1 and Mountain Lion 10.8.5.
I tried to run DavMail on OS X and Windows Server. Same problem. Anyone can help? Thank you.
I see this ticket is still opened. We managed to solve this problem by exporting all contacts to csv, clean unnecessary staff and importing them back to exchange. This solved the problem. It seems that there was some king of problem with permissions or so. When I tried to download corrupted csv and correct csv (not downloaded and downloaded) they seemed to be absolute same so I think it had was something around corrupted permissions or something like this. Anyway exporting to csv and importing back solved to problem. For me this case is closed.
Ok, thanks for your feedback.