Archive for the ‘Uncategorized’ Category

Holiday coverage 2009-11-26&27

Friday, November 20th, 2009

The SourceForge.net support team will be providing limited coverage over the Thanksgiving (U.S.) holiday, Thursday November 26 and Friday November 27.

The team will be on the lookout for any site outages or urgent / critical issues. Other tickets logged over the weekend will be picked up on Monday, November 30, 2009.

Regards,

Daniel Hinojosa – Sr. Manager Support, SourceForge.net

Bookmark data dumps are now available 2009-11-19

Thursday, November 19th, 2009

Hello,

As we have removed our bookmarks facility from the site, we have created data dumps for folks that had bookmarks for projects on our site.

Users that have shell accounts and that had bookmarks, can find their data in this path via the shell or SFTP/SCP:

/home/users/U/US/USERNAME/sf_bookmarks.html

This is importable to your browser.

Users who do not have a shell account but have bookmarks can get these via submitting a support ticket. We will add the dump file as an attachment to the ticket.

Cheers!

Daniel Hinojosa – Sr. Manager Support, SourceForge.net

Maintenance: Mailing List View Offline

Friday, October 23rd, 2009

Greetings,

We will be taking the mailing list archive view offline while we perform some database maintenance. Earlier this morning we noted some performance issues with the database server, and are in the process of performing some much-needed maintenance on the database. No ETA at the moment for return of service.

Thanks!

Craig Maloney

System Programmer / Analysr

DocMan and Task Manager removal complete 2009-10-19

Monday, October 19th, 2009

As per our previous notice for the removal of DocMan and Task Manager, this work was completed today.

If you had data in either of these facilities, you may log a support ticket with us to request this data be migrated to one of our Hosted Apps facilities.

Users may also find a dump of this data in their project home directory (/home/groups/P/PR/PROJECT – where “PROJECT” represents the project UNIX name) for use in an off-site facility if so desired.

Cheers!

Daniel  Hinojosa – Sr. Manager Support, SourceForge.net

Updated Terms Of Use now effective 2009-10-19

Monday, October 19th, 2009

Hello,

As previously announced, the SourceForge.net Terms Of Use update is now effective. Some changes were made based on input we received.

Best regards,

Daniel Hinojosa – Sr. Manager Support, SourceForge.net

Donation changes complete 2009-10-14

Wednesday, October 14th, 2009

As per our Site Status message of 2009-10-06, the SourceForge.net engineering team has completed the process of updating the site donation process.

If you encounter issues on SourceForge.net regarding donations, please let us know via a your support method of choice.

Best regards,

Daniel Hinojosa – Sr. Manager Support, SourceForge.net

Upcoming changes to site: Terms of use, DocMan, TaskMan 2009-10-06

Tuesday, October 6th, 2009

Updated Terms Of Service, feature deprecation, and changes to the Donation System

Topics:

1. Terms of Service changes
2. Feature deprecation notice: Document Manager & Task Manager
3. Donation service changes
(more…)

Download Stats repaired 2009-09-30

Wednesday, September 30th, 2009

The download  statistics have been repaired and are currently displaying download counts. We have back-filled historical data and new downloads are being counted.There are some small historical gaps that are in the process of being back-filled. This will be completed shortly.

There is some small amount of lag in new download data being posted. Download data is being collected and posted with a small time lag.

Thank you for your patience on this issue.

Best regards,

Daniel Hinojosa – Sr. Manager Support, SourceForge.net

2009-09-09: Wordpress upgraded to 2.8.4

Wednesday, September 9th, 2009

We have pushed out a minor upgrade to the Wordpress Hosted Application offering. This upgrades from version 2.8.1 to 2.8.4 to address a few security issues. The release information for the covered versions can be found at http://wordpress.org/development/category/releases/.

Download Statistics Status 2009-09-04

Friday, September 4th, 2009

As you are likely aware, the stats system has been down an awful lot lately. This is because of several outages that have caused the system to get further and further behind, hindering the process completing.

As of this writing, stats is about a day and a half  behind. Stats was also unable to capture events when we cut over to the new FRS filesystem. These events cover 2009-07-22 through 2009-08-02. We are working to restore this data from the log files and feed it back into the stats system.

Lastly, there is an additional hole in web stats from a brief period where stats weren’t properly captured, which we are regenerating and will backfill as soon as possible.

Your continued patience is appreciated as we work through these issues.

Best regards,

Daniel Hinojosa – Sr. Manager Support, SourceForge.net