zahra zafarzade

Dear Giuseppe, Thank you very much for your clear and well-structured response. The explanation clarified the topic for me. I truly appreciate your support and time. Best regards, Zahra

Hi everyone, In my model, I defined the arrival process using a hyperexponential distribution (e.g., with λ₁ = 1.5, λ₂ = 6.0 and probability p = 0.2). When I run a What-if analysis using arrival rate as the control parameter, I’m confused about how JMT applies this variation in the context of a hyperexponential distribution. My key questions: Which parameter of the hyperexponential distribution does JMT change when I control the arrival rate in What-if? Is it just the mean (adjusted through scaling)?...