BJ F

Hi All, I have successfully created a profile to suit my need. Functionality wise, it is already set. The little issue that I am having is that, I could not find a way to hide CSV Import under Data Administration menu. I tried to find where or what group the Data Administration is situated under env-production/itop-profiles-itil but I couldn't find the group where it belongs to. I couldn't find the menu where the Data Administration is related to as when I click it, it directly points me into /pages/csvimport.php...

Hi All, I have successfully created a profile to suit my need. Functionality wise, it is already set. The little issue that I am having is that, I could not find a way to hide CSV Import under Data Administration menu. I tried to find where or what group the Data Administration is situated under env-production/itop-profiles-itil but I couldn't find the group where it belongs to. I couldn't find the menu where the Data Administration is related to as when I click it, it directly points me into /pages/csvimport.php...

Thank you Guillaume! So this means there is no issue with the cron job that I set up.

Hi All, So I have set up a cron job to autoclose resolved tickets which are older than 7 days. It executes well but I am concerned about a small PHP Notice that it throws out in the logs. crontab /10 /usr/bin/php /var/www/itop-prod/webservices/cron.php --paramfile=/var/www/cron.params >>/var/log/itop-cron.log 2>&1 error PHP Notice: Undefined index: SERVER_NAME in /var/www/itop/core/config.class.inc.php(1177) : eval()'d code on line 32 Starting: 1551102601 (2019-02-25 21:50:01) app_root_url settings...

Was able to resolve the issue by upgrading to 2.2.1 version. Kindly close this ticket. Thank you.

Wow. Thank you very much for your comments. Those are indeed very helpful. I will now update the code based on your recommendations. Thank you again. BJ F

Same issue using: PHP: 7.1.26 iTop version 2.4.1-3714 built on 2018-02-13 14:29:20

Hi All, So I have managed to make a new CI called Room by using the one that was available here. It works as intended but I am not so sure if this is good enough to be shipped in production. I have tested it and I am satisfied on how it works. But what I am thinking about is the compatibility issues that I might encounter when I try to upgrade my iTop version and the likes. Would I encounter some problems in the future when I updgrade? Is there some gotchas on the code that I need to worry about?...