Activity for BJ F
-
BJ F posted a comment on discussion Customizing iTop
Hi All, I have successfully created a profile to suit my need. Functionality wise, it is already set. The little issue that I am having is that, I could not find a way to hide CSV Import under Data Administration menu. I tried to find where or what group the Data Administration is situated under env-production/itop-profiles-itil but I couldn't find the group where it belongs to. I couldn't find the menu where the Data Administration is related to as when I click it, it directly points me into /pages/csvimport.php...
-
Hi All, I have successfully created a profile to suit my need. Functionality wise, it is already set. The little issue that I am having is that, I could not find a way to hide CSV Import under Data Administration menu. I tried to find where or what group the Data Administration is situated under env-production/itop-profiles-itil but I couldn't find the group where it belongs to. I couldn't find the menu where the Data Administration is related to as when I click it, it directly points me into /pages/csvimport.php...
-
Thank you Guillaume! So this means there is no issue with the cron job that I set up.
-
Hi All, So I have set up a cron job to autoclose resolved tickets which are older than 7 days. It executes well but I am concerned about a small PHP Notice that it throws out in the logs. crontab /10 /usr/bin/php /var/www/itop-prod/webservices/cron.php --paramfile=/var/www/cron.params >>/var/log/itop-cron.log 2>&1 error PHP Notice: Undefined index: SERVER_NAME in /var/www/itop/core/config.class.inc.php(1177) : eval()'d code on line 32 Starting: 1551102601 (2019-02-25 21:50:01) app_root_url settings...
-
Was able to resolve the issue by upgrading to 2.2.1 version. Kindly close this ticket. Thank you.
-
Wow. Thank you very much for your comments. Those are indeed very helpful. I will now update the code based on your recommendations. Thank you again. BJ F
-
Same issue using: PHP: 7.1.26 iTop version 2.4.1-3714 built on 2018-02-13 14:29:20
-
Hi All, So I have managed to make a new CI called Room by using the one that was available here. It works as intended but I am not so sure if this is good enough to be shipped in production. I have tested it and I am satisfied on how it works. But what I am thinking about is the compatibility issues that I might encounter when I try to upgrade my iTop version and the likes. Would I encounter some problems in the future when I updgrade? Is there some gotchas on the code that I need to worry about?...
-
Hi All, So I have managed to make a new CI called Room by using the one that was available here. It works as intended but I am not so sure if this is good enough to be shipped in production. I have tested it and I am satisfied on how it works. But what I am thinking about is the compatibility issues that I might encounter when I try to upgrade my iTop version and the likes. Would I encounter some problems in the future when I updgrade? Is some gotchas on the code that I need to worry about? I am...
-
Hi All, So I have managed to make a new CI called Room by using the one that was available here. It works as intended but I am not so sure if this is good enough to be shipped in production. I have tested it and I am satisfied on how it works. But what I am thinking about is the compatibility issues that I might encounter when I try to upgrade my iTop version and the likes. Would I encounter some problems in the future when I updgrade? Is some gotchas on the code that I need to worry about? I am...
-
Hello Guillaume, I created an extension to address this and I modified the following files under it. Here is the extension to overwrite the grey color of the Service Details Placeholder of Customized User Request Form. This is based from this extension. custom.css /* Removing background of Service Details in portal */ #service_details_placeholder fieldset{ background-color: #ffffff; } datamodel.sample-portal-custom-css.xml <?xml version="1.0" encoding="UTF-8"?> <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"...
-
Hi Guillaume, Thanks for your directions! I will try it out and will post the extension here once I figured it out. Have a nice day! Regards, BJ F
-
Try removing the depencies on the extension maybe and see if it works?
-
Hi All, I'm trying to customize the appearance of the Customized Request Forms. I would like to remove the gray background under Service Details section and replace it with white #fff color but I cannot seem to find what CSS file is responsible for the values. https://imgur.com/Hk3G3mX I have tried changing the values of css files under env-production/itop-portal-base/portal/web/css but no avail. I also tried to use developer mode of Chrome but can't seem to pinpoint the properties of the form color...
-
Hi All, I'm trying to customize the appearance of the Customized Request Forms. I would like to remove the gray background under Service Details section and replace it with white #fff color but I cannot seem to find what CSS file is responsible for the values. https://imgur.com/Hk3G3mX I have tried changing the values of css files under env-production/itop-portal-base/portal/web/css but no avail. I also tried to use developer mode of Chrome but can't seem to pinpoint the properties of the form color...
-
Hi All, I'm trying to customize the appearance of the Customized Request Forms. I would like to remove the gray background under Service Details section and replace it with white #fff color but I cannot seem to find what CSS file is responsible for the values. https://imgur.com/Hk3G3mX I have tried changing the values of css files under env-production/itop-portal-base/portal/web/css but no avail. I also tried to use developer mode of Chrome but can't seem to pinpoint the properties of the form color...
-
Hi All, I'm trying to customize the appearance of the Customized Request Forms. I would like to remove the gray background under Service Details section and replace it with white #fff color but I cannot seem to find what CSS file is responsible for the values. https://imgur.com/Hk3G3mX I have tried changing the values of css files under env-production/itop-portal-base/portal/web/css but no avail. I also tried to use developer mode of Chrome but can't seem to pinpoint the properties of the form color...
-
Hi All, I'm trying to customize the appearance of the Customized Request Forms. I would like to remove the gray background under Service Details section and replace it with white color but I cannot seem to find what CSS file is responsible for the values. https://imgur.com/Hk3G3mX I have tried changing the values of css files under env-production/itop-portal-base/portal/web/css but no avail. I also tried to use developer mode of Chrome but can't seem to pinpoint the properties of the form color that...
-
Hi All, I'm trying to customize the appearance of the Customized Request Forms. I would like to remove the gray background under Service Details section and replace it with white color but I cannot seem to find what CSS file is responsible for the values. https://imgur.com/Hk3G3mX I have tried changing the values of css files under env-production/itop-portal-base/portal/web/css but no avail. I also tried to use developer mode of Chrome but can't seem to pinpoint the properties of the form color that...
-
Hi All, I'm trying to customize the appearance of the Customized Request Forms. I would like to remove the gray background under Service Details section and replace it with white color but I cannot seem to find what CSS file is responsible for the values. https://imgur.com/Hk3G3mX I have tried changing the values of css files under env-production/itop-portal-base/portal/web/css but no avail. I also tried to use developer mode of Chrome but can't seem to pinpoint the properties of the form color that...
-
Hi All, I'm trying to customize the appearance of the Customized Request Forms. I would like to remove the gray background under Service Details section and replace it with white color but I cannot seem to find what CSS file is responsible for the values. https://imgur.com/Hk3G3mX I have tried changing the values of css files under env-production/itop-portal-base/portal/web/css but no avail. I also tried to use developer mode of Chrome but can't seem to pinpoint the properties of the form color that...
-
Hi All, I'm trying to customize the appearance of the Customized Request Forms. I would like to remove the gray background under Service Details section and replace it with white color but I cannot seem to find what CSS file is responsible for the values. https://imgur.com/Hk3G3mX I have tried changing the values of css files under env-production/itop-portal-base/portal/web/css but no avail. I also tried to use deleloper mode of Chrome but can't seem to pinpoint the properties of the form color that...
-
Hi All, I'm trying to customize the appearance of the Customized Request Forms. I would like to remove the gray background under Service Details section and replace it with white color but I cannot seem to find what CSS file is responsible for the values. https://imgur.com/Hk3G3mX I have tried changing the values of css files under env-production/itop-portal-base/portal/web/css but no avail. I also tried to use deleloper mode of Chrome but can't seem to pinpoint the properties of the form color that...
-
Hi All, I'm trying to customize the appearance of the Customized Request Forms. I would like to remove the gray background under Service Details section and replace it with white color but I cannot seem to find what CSS file is responsible for the values. I have tried changing the values of css files under env-production/itop-portal-base/portal/web/css but no avail. I also tried to use deleloper mode of Chrome but can't seem to pinpoint the properties of the form color that I needed to change. Thanks...
-
Hi All, I'm trying to customize the appearance of the Customized Request Forms. I would like to remove the gray background under Service Details section and replace it with white color but I cannot seem to find what CSS file is responsible for the values. http://https://imgur.com/Hk3G3mX I have tried changing the values of css files under env-production/itop-portal-base/portal/web/css but no avail. I also tried to use deleloper mode of Chrome but can't seem to pinpoint the properties of the form...
-
Hi All, I'm trying to customize the appearance of the Customized Request Forms. I would like to remove the gray background under Service Details section and replace it with white color but I cannot seem to find what CSS file is responsible for the values. I have tried changing the values of css files under env-production/itop-portal-base/portal/web/css but no avail. I also tried to use deleloper mode of Chrome but can't seem to pinpoint the properties of the form color that I needed to change. Thanks...
-
Hi All, I am testing Customer Survey and I am getting an error when I try to start it. I have successfully installed the extension. I have created a test quiz and a test Survey and when I click the 'Start the Survey' button, I get the ff error: https://192.168.254.129/pages/UI.php?operation=stimulus&class=Survey&stimulus=ev_start&id=1&c[menu]=Surveys This page isn’t working 192.168.254.129 is currently unable to handle this request. HTTP ERROR 500 I had tested this with 2 instances already and got...
-
Hi Diego, I am trying to test this extension but I cannot seem to make it work. May I know what iTop and PHP version are you using? Here's mine: iTop version 2.5.0-3935 built on 2018-07-12 09:51:53 Data model: 2.5.0 MySQL: 10.3.11-MariaDB PHP: 7.1.24 Regards BJ
-
Hi All, I am testing Customer Survey and I am getting an error when I try to start it. I have successfully installed the extension. I have created a test quiz and a test Survey and when I click the 'Start the Survey' button, I get the ff error: https://192.168.254.129/pages/UI.php?operation=stimulus&class=Survey&stimulus=ev_start&id=1&c[menu]=Surveys This page isn’t working 192.168.254.129 is currently unable to handle this request. HTTP ERROR 500 I had tested this with 2 instances already and got...
-
Hi All, I am testing Customer Survey and I am getting an error when I try to start it. I have successfully installed the extension. I have created a test quiz and a test Survey and when I click the 'Start the Survey' button, I get the ff error: https://192.168.254.129/pages/UI.php?operation=stimulus&class=Survey&stimulus=ev_start&id=1&c[menu]=Surveys This page isn’t working 192.168.254.129 is currently unable to handle this request. HTTP ERROR 500 I had tested this with 2 instances already and got...
-
Hi All, I am testing Customer Survey and I am getting an error when I try to start it. I have successfully installed the extension. I have created a test quiz and a test Survey and when I click the 'Start the Survey' button, I get the ff error: https://192.168.254.129/pages/UI.php?operation=stimulus&class=Survey&stimulus=ev_start&id=1&c[menu]=Surveys This page isn’t working 192.168.254.129 is currently unable to handle this request. HTTP ERROR 500 I had tested this with 2 instances already and got...
-
Hi All, I am testing Customer Survey and I am getting an error when I try to start it. I have successfully installed the extension. I have created a test quiz and a test Survey and when I click the 'Start the Survey' button, I get the ff error: https://192.168.254.129/pages/UI.php?operation=stimulus&class=Survey&stimulus=ev_start&id=1&c[menu]=Surveys This page isn’t working 192.168.254.129 is currently unable to handle this request. HTTP ERROR 500 I had tested this with 2 instances already and got...
-
Thank you so much for your assistance Guillaume. That definitely helped a lot. Here is my final xml. <?xml version="1.0" encoding="UTF-8"?> <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0"> <classes> <class id="Tablet"> <fields> <field id="macaddress" xsi:type="AttributeString" _delta="define"> <sql>macaddress</sql> <default_value/> <is_null_allowed>true</is_null_allowed> </field> </fields> <presentation> <details> <items> <item id="macaddress" _delta="define"> <rank>85</rank>...
-
Thank you so much for your assistance Guillaume. That definitely helped a lot. Here is my final xml. <?xml version="1.0" encoding="UTF-8"?> <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0"> <classes> <class id="Tablet"> <fields> <field id="macaddress" xsi:type="AttributeString" _delta="define"> <sql>macaddress</sql> <default_value/> <is_null_allowed>true</is_null_allowed> </field> </fields> <presentation> <details> <items _delta="define"> <item id="macaddress"> <rank>85</rank>...
-
Hi All, I installed a custom extension which adds mac address on Tablet CI by following the guide. I'm just wondering if there is something that I missed or something that I need to be wary about in future upgrades. It seems to work as intended but I just want to make sure. Please see my datamodel xml below. <?xml version="1.0" encoding="UTF-8"?> <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.0"> <classes> <class id="Tablet"> <fields> <field id="macaddress" xsi:type="AttributeString"...
1
