Edward

Hi everyone, With the request: Create a trigger template to track tickets with the status "resolved" after a specified time, it will automatically send reminder emails to relevant parties in the Notification -> Trigger configuration. I want to create a notification about sending reminder email in Notification. - I tried adding a TriggerOnRemind class in /core/trigger.class.inc.php file class TriggerOnRemind extends TriggerOnObject { public static function Init() { $aParams = array ( "category" =>...

Hi everyone, With the request: Create a trigger template to track tickets with the status "resolved" after a specified time, it will automatically send reminder emails to relevant parties in the Notification -> Trigger configuration. I want to create a notification about sending reminder email in Notification. - I tried adding a TriggerOnRemind class in /core/trigger.class.inc.php file class TriggerOnRemind extends TriggerOnObject { public static function Init() { $aParams = array ( "category" =>...

Hi everyone, With the request: Create a trigger template to track tickets with the status "resolved" after a specified time, it will automatically send reminder emails to relevant parties in the Notification -> Trigger configuration. I want to create a notification about sending reminder email in Notification. - I tried adding a TriggerOnRemind class in /core/trigger.class.inc.php file class TriggerOnRemind extends TriggerOnObject { public static function Init() { $aParams = array ( "category" =>...

In the structure, I looked and saw the mandatory value set. But when the status is changed, it is still not displayed on the change pop-up even though the date has not been set.

acceptance_date and approval_date dont show when stimulus state

I'm using itop 3.0.3, PHP 8.0.28, apache2

attachment file error

Hi all, I have error: PHP Fatal error: Uncaught TypeError: LogAPI::WriteLog(): Argument #4 ($aContext) must be of type ?array, string given, called in /var/www/html/core/log.class.inc.php on line 681 and defined in /var/www/html/core/log.class.inc.php:687\nStack trace:\n#0 /var/www/html/core/log.class.inc.php(681): LogAPI::WriteLog()\n#1 /var/www/html/core/log.class.inc.php(638): LogAPI::Log()\n#2 /var/www/html/core/cmdbsource.class.inc.php(666): LogAPI::Error()\n#3 /var/www/html/core/cmdbsource.class.inc.php(620):...