User Activity

  • Posted a comment on discussion Open Discussion on DWSIM - Open Source Process Simulator

    Hi Neetika, We simulate 365 Team work on the Pro version of DWSIM Open-source and we developed PPBDesigner, a suite of different agitated extraction columns. It uses population balance framework that merges Mass transfer and hydrodynamics models. Check our PPBDesigner simulation capabilities on https://population-balance-modeling.com/ and get your free trial to experience PPBDesigner in DWSIM Pro. Kind Regards, Simulate 365 Team.

  • Modified a comment on discussion Help (Classic UI) on DWSIM - Open Source Process Simulator

    Dear Aleyna, We always reply to support questions on the same day. However, we never heard back from you. Please check your inbox and spam folder for our messages sent from our Support Portal. You can log in to the Support Portal yourself to view the full record: https://capitalgain.tpondemand.com/helpdesk/auth/login?ReturnUrl=%2F You have learned during the onboarding process how to use it. You can always schedule a support call since you and your colleague are both eligible for it: https://academy.simulate365.com/appointments/...

  • Modified a comment on discussion Help (Classic UI) on DWSIM - Open Source Process Simulator

    Dear Aleyna, We always reply to support questions on the same day. However, we haven't heard back from you. Please check your inbox and spam folder for our messages sent from our Support Portal. You can log in to the Support Portal yourself to view the full record: https://capitalgain.tpondemand.com/helpdesk/auth/login?ReturnUrl=%2F You have learned during the onboarding process how to use it. You can always schedule a support call since you and your colleague are both eligible for it: https://academy.simulate365.com/appointments/...

  • Modified a comment on discussion Help (Classic UI) on DWSIM - Open Source Process Simulator

    Dear Aleyna, We have replied to all your support questions on the same day. However, we haven't heard back from you. Please check your inbox and spam folder for our messages sent from our Support Portal. You can log in to the Support Portal yourself to view the full record: https://capitalgain.tpondemand.com/helpdesk/auth/login?ReturnUrl=%2F You have learned during the onboarding process how to use it. You can always schedule a support call since you and your colleague are both eligible for it: https://academy.simulate365.com/appointments/...

  • Posted a comment on discussion Help (Classic UI) on DWSIM - Open Source Process Simulator

    Dear Aleyna, We have replied to all your support questions on the same day. However, we haven't heard back from you. Please check your inbox and spam folder for our messages send from our Support Portal. You can log in to the Support Portal yourself to view the full record: https://capitalgain.tpondemand.com/helpdesk/auth/login?ReturnUrl=%2F You have learned during the onboarding process how to use it. You can always schedule a support call since you and your colleague are both eligible for it: https://academy.simulate365.com/appointments/...

  • Modified a comment on discussion Open Discussion on DWSIM - Open Source Process Simulator

    John, Your screenshot doesn't show the Promo Code we provided. You must instert our Promo Code exactly as it is. This is the Promo Code: TryDWSIMPro Please try again to redeem the Promo Code. Thank You Best. Simulate 365 Team

  • Posted a comment on discussion Open Discussion on DWSIM - Open Source Process Simulator

    John, Your screenshot doesn't show the Promo Code we provided. You must instert our Promo Code exactly as it is. This is the Promo Code: TryDWSIMPro Best. Simulate 365 Team

  • Modified a comment on discussion Open Discussion on DWSIM - Open Source Process Simulator

    Dear @JohnSheehan, We're sorry to hear you're having trouble onboard to our platform. We have emailed you from our support platform but we haven't heard back from you! Since you are here, we'll clarify the matter again. To use our product and services you need to: 1. Register on simulate365.com to get a username (example: username@simulate365.com) 2. Log in to simulate365.com with your username and password 3. Purchase DWSIM Pro trial for FREE with a Promo Code provided in the product description....

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