Samuel Diaz

It's solved now, thanks!

Hi there! I have awuestion related to the OpenID extension. I already make the basic configuration for the extension and the azure environment, but when Im trying to login in the platform I receive the message "User Not Allowed", I verify the login information, extension configuration, but I dont found the issue. The application make the valiation with AD and its working, but I think iTOP have a problem with the mapping. Do you have any suggestions for this issue?

Thank you

Hi!! I'd like to ask for your help. I'd like to know how iTOP extension purchases work for the instances in my project. If anyone could help me with the following, I would greatly appreciate it: 1. Are payments a one-time fee? 2. Once purchased, are updates included, or do I have to purchase them again? 3. Is the extension purchased per instance, or can a single purchase be applied to multiple instances? I see an extension that I'd like to buy, but I dont know how the platform store works with the...

The extension was installed sucessfully, but it seems is not working:

I have iTOP 3.2 Community version

This is the profile section: <user_rights> <profiles></profiles></user_rights> <!-- Service Desk Agent --> <profile id="4" _delta="define"> <groups> <group id="UserRequest"> <actions> <action id="stimulus:ev_reject">allow</action> </actions> </group> </groups> </profile> <!-- Support Agent --> <profile id="5" _delta="define"> <groups> <group id="UserRequest"> <actions> <action id="stimulus:ev_reject">allow</action> </actions> </group> </groups> </profile> </profiles>

Hi There! I have some questions about a customization I'm trying to implement. Initially, I created a reject function for the Service Desk Agent and Support Agent roles. These roles had a reject button and required users to enter a comment explaining the reason for the rejection. I implemented this directly in the iTOP core, and it worked perfectly. The problem is that when I tried to update, I received errors due to "corrupted" files (the XML files had been modified). I restored the original files...