Activity for Romano Trampus

  • Romano Trampus Romano Trampus posted a comment on discussion Installing and using iTop

    Found to set log_level_min to LogAPI::LEVEL_TRACE but no trace of notification come in log (or I'm looking at the wrong log, /var/www/html/log/error.log). I fond only: array ( '$sObjectClass' => 'Incident', '$sTransactionId' => '8239-0nd6Rg', '$sTempId' => '8239-0nd6Rg', '$aInlineImagesId' => array ( ), '$sUser' => '8239', 'HTTP_REFERER' => '(here is the url)', )

  • Romano Trampus Romano Trampus posted a comment on discussion Installing and using iTop

    I'm tryng to create a Trigger (and an Action) to send an email to staff when a new request is inserted by a caller using the standard portal. The email test runs fine, but I'm unable to catch the event. There is any way to debug triggers, i.e. understand which events are fired when a new request is inserted?

  • Romano Trampus Romano Trampus posted a comment on ticket #1939

    Hi Pierre, I moved to a discussion, and probably it's still there :-) Thank you, romano On Tue, Feb 23, 2021 at 5:04 PM Pierre Goiffon pgoiffon@users.sourceforge.net wrote: Hello Romano, I've received an email with your answer but when opening this ticket your message is blank ?!?? In the email I received your were asking if it's ok to contribute and yes of course it is ! See the CONTRIBUTING.md files in our public repos. [tickets:#1939] https://sourceforge.net/p/itop/tickets/1939/ UserLDAP auto...

  • Romano Trampus Romano Trampus posted a comment on discussion Extending and integrating iTop

    OK, I have more than 30.000 ldap users and it's a non sense to import all of them because probably only 5% will ever open a ticket for support. So I manged to implement auto creation of ldap users. The first attempt was to make a new external authentication extension. But I'm not familiar with PHP and I've not an IDE installed. So I managed on modifying some files. Probably not the best solution but it's functional, so..... Here are the files modified. I've tested on env-production but they must...

  • Romano Trampus Romano Trampus modified a comment on discussion Extending and integrating iTop

    while I agree with you that is not a good idea to modify the core code, I think it's useless to duplicate code just for a variable in a function and few lines. The "problem" is that - as far as I can understand - the LDAP login (UserLDAP class) is "hardcoded" in the form login mode. Probably because a historical reason. It could be much more easy if the function public static function ProvisionUser in loginwebpage.class.inc.php can accept an extra parameter for the UserType that, at the moment, is...

  • Romano Trampus Romano Trampus modified a comment on ticket #1939

  • Romano Trampus Romano Trampus posted a comment on discussion Extending and integrating iTop

    hile I agree with you that is not a good idea to modify the core code, I think it's useless to duplicate code just for a variable in a function and few lines. The "problem" is that - as far as I can understand - the LDAP login (UserLDAP class) is "hardcoded" in the form login mode. Probably because a historical reason. It could be much more easy if the function public static function ProvisionUser in loginwebpage.class.inc.php can accept an extra parameter for the UserType that, at the moment, is...

  • Romano Trampus Romano Trampus posted a comment on ticket #1939

    Hi Pierre, (ok, let me know if it's better to move on a discussion) while I agree with you that is not a good idea to modify the core code, I think it's useless to duplicate code just for a variable in a function and few lines. The "problem" is that - as far as I can understand - the LDAP login (UserLDAP class) is "hardcoded" in the form login mode. Probably because a historical reason. It could be much more easy if the function public static function ProvisionUser in loginwebpage.class.inc.php can...

  • Romano Trampus Romano Trampus created ticket #1939

    UserLDAP auto create User

  • Romano Trampus Romano Trampus posted a comment on discussion Installing and using iTop

    You have to add some contacts to the delivery model (I guess the person who opened the ticket, at least).

  • Romano Trampus Romano Trampus posted a comment on discussion Extending and integrating iTop

    OK, I didn't explain the problem very good :-) I have 200+ PC's around the city. Each one boots from a boot server. I need a script that every time the PC boots, it checks it's own configuration against itop (particulary the location) and updates (or creates) its own FunctionalCI. Anyway, I've arranged a BASH script that insert the new FunctionalCI via REST API. I'll write another one that checks for updates. Thank you!

  • Romano Trampus Romano Trampus posted a comment on discussion Extending and integrating iTop

    Hi, can I run import.php from a PC that is not the server where itop is installed? Looking at the source code I think it doesn't use rest api but it uses internal methods.....

  • Romano Trampus Romano Trampus posted a comment on discussion Extending and integrating iTop

    Hi, sorry, I've used the search box but I didn't find a solution. I have to create (if not exists) a new Brand and Model for a PC via web service. I'm confused a little bit with the JSON to use. I understand Brand and Model are per class defined. Can anybody give me an example? Thank you! romano

  • Romano Trampus Romano Trampus created ticket #312

    EPSON Perfection 3590 Photo not recognized

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