R Panton

Change Ticket creation fails when adding a CI at ticket creation

Recently after successfully upgrading to itop 3 I have noted a new issue which I haven't been able to resolve. The issues occurs when a user tried to create a change to ticket and attaches a CI then click create. The following error occurs: Notice: Object of class lnkFunctionalCIToTicket could not be converted to int in /var/www/html/core/dbobjectset.class.php on line 1091 Fatal error: Uncaught Error: Call to a member function Get() on null in /var/www/html/core/attributedef.class.inc.php:1771 Stack...

Wamm, Your advice is on target. I have been able to successfully migrate to version 3 with the updated Teemps ip package. Thank you very much for your advice once again. Cheers.

WAMM, Much obliged. I appreciated this response. I will follow through on your advice. Thank you for sharing.

Greetings, After successfully using Itop V2.X.X currently trying to upgrade to version 3 from 2.7 which has the IPAM module installed an HTTP ERROR 500 gets displayed after login. Installing a separate fresh itop v3 installation all went well and working until added the IPAM extension. Again HTTP ERROR 500 . this is a fresh virgin copy no addition no items etc, just added IPAM and then it broke. Display error was set to on and the following was noted on the fresh install. Specifically the fatal error...

Greetings, After successfully using Itop V2.X.X currently trying to upgrade to version 3 from 2.7 which has the IPAM module installed an HTTP ERROR 500 gets displayed after login. Installing a separate fresh itop v3 installation all went well and working until added the IPAM extension. Again HTTP ERROR 500 . this is a fresh virgin copy no addition no items etc, just added IPAM and then it broke. Display error were set to on and the following was noted on the fresh install. Specifically the fatal...

Discovered that following some event the attachments table is truncated. I am yet to identify specificaly what is triggering the truncation of the attachments table.

No Access to Ticket Attachemnts after upgrade to 3.0 Beta4