Activity for R Panton

  • R Panton R Panton created ticket #2049

    Change Ticket creation fails when adding a CI at ticket creation

  • R Panton R Panton posted a comment on discussion General Discussion

    Recently after successfully upgrading to itop 3 I have noted a new issue which I haven't been able to resolve. The issues occurs when a user tried to create a change to ticket and attaches a CI then click create. The following error occurs: Notice: Object of class lnkFunctionalCIToTicket could not be converted to int in /var/www/html/core/dbobjectset.class.php on line 1091 Fatal error: Uncaught Error: Call to a member function Get() on null in /var/www/html/core/attributedef.class.inc.php:1771 Stack...

  • R Panton R Panton posted a comment on discussion Third-party extensions

    Wamm, Your advice is on target. I have been able to successfully migrate to version 3 with the updated Teemps ip package. Thank you very much for your advice once again. Cheers.

  • R Panton R Panton posted a comment on discussion Third-party extensions

    WAMM, Much obliged. I appreciated this response. I will follow through on your advice. Thank you for sharing.

  • R Panton R Panton modified a comment on discussion Third-party extensions

    Greetings, After successfully using Itop V2.X.X currently trying to upgrade to version 3 from 2.7 which has the IPAM module installed an HTTP ERROR 500 gets displayed after login. Installing a separate fresh itop v3 installation all went well and working until added the IPAM extension. Again HTTP ERROR 500 . this is a fresh virgin copy no addition no items etc, just added IPAM and then it broke. Display error was set to on and the following was noted on the fresh install. Specifically the fatal error...

  • R Panton R Panton posted a comment on discussion Third-party extensions

    Greetings, After successfully using Itop V2.X.X currently trying to upgrade to version 3 from 2.7 which has the IPAM module installed an HTTP ERROR 500 gets displayed after login. Installing a separate fresh itop v3 installation all went well and working until added the IPAM extension. Again HTTP ERROR 500 . this is a fresh virgin copy no addition no items etc, just added IPAM and then it broke. Display error were set to on and the following was noted on the fresh install. Specifically the fatal...

  • R Panton R Panton posted a comment on ticket #2002

    Discovered that following some event the attachments table is truncated. I am yet to identify specificaly what is triggering the truncation of the attachments table.

  • R Panton R Panton created ticket #2002

    No Access to Ticket Attachemnts after upgrade to 3.0 Beta4

  • R Panton R Panton posted a comment on ticket #1963

    I am using beta 3.0.0 - 7312

  • R Panton R Panton posted a comment on ticket #1963

    How can we correct this then?

  • R Panton R Panton modified a comment on ticket #1963

    HI Guillaume, These are the steps. 1. Upgrade to version 3 from 2.7.1 2. Try to create an infrastructure item such as a network device or server, or San Switch If this is done we get Array Array ( [managementip_id] => Array ( [1] =>managementip_id ) )

  • R Panton R Panton modified a comment on ticket #1963

    HI Guillaume, These are the steps. 1. Upgrade to version 3 from 2.7.1 2. Try to create an infrastructure item such as a network device or server, or San Switch If this is done we get Array Array ( [managementip_id] => Array ( [0] =>managementip_id ) )

  • R Panton R Panton posted a comment on ticket #1963

    HI Guillaume, These are the steps. 1. Upgrade to version 3 from 2.7.1 2. Try to create an infrastructure item such as a network device or server, or San Switch If this is done we get Array ( [reporter_id] => Array ( [0] => reporter_id ) ) or Array ( [managementip_id] => Array ( [0] =>managementip_id ) )

  • R Panton R Panton created ticket #1963

    Circular Reference failures when creating Configuration items.

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