Activity for Romain Quetiez

  • Romain Quetiez Romain Quetiez posted a comment on ticket #1963

    Hi Jeffrey. Thanks to your investigations, I found out that I could reproduce with a minimal customization. In my case, I have changed the friendly name of the class lnkContactToTeam so that it relies on contact_id_friendlyname + team_id_friendlyname, rather than contact_id + team_id. The associated use case is : edit or create a person, change the organization... the location attribute is being reloaded... nothing happens and error.log exhibits the exact same error as the one you encountered: Uncaught...

  • Romain Quetiez Romain Quetiez modified ticket #1569

    failed to create ticket from email

  • Romain Quetiez Romain Quetiez modified ticket #1568

    Failed to create ticket from email

  • Romain Quetiez Romain Quetiez modified ticket #1560

    Failed to create a ticket for the incoming email 157 (299), reason: exception: Failed to reload object of class 'CMDBChange', id = -1

  • Romain Quetiez Romain Quetiez modified a comment on ticket #1501

    Hi, Check the online documentation here : https://wiki.openitop.org/doku.php?id=2_3_0:customization:portal_xml Under //module_design/forms, find the <form id="ticket-create"> tag and refer to the documentation to add fields. You will need to make an extension that alters the datamodel in order to have a proper customization. But, if you want to see your changes directly while debugging, you can just modify the itop-portal.xml file under /env-production/core/module_designs (Keep in mind that this...

  • Romain Quetiez Romain Quetiez modified ticket #372

    APC query cache not working with global search

  • Romain Quetiez Romain Quetiez posted a comment on ticket #372

    Still, when displaying search results, the cache is growing with queries in the form 'SELECT Person WHERE id IN(123, 546)'... to be continued

  • Romain Quetiez Romain Quetiez modified a comment on ticket #372

    Fixed in trunk [r4959] The implementation is much simpler than the one originaly proposed: the method AddCondition_FullText become a wrapper for AddConditionExpression(Expression::FromOQL('CONCAT(......) LIKE CONCAT("%", :needle, "%")))

  • Romain Quetiez Romain Quetiez posted a comment on ticket #372

    Fixed in trunk [r4959]

  • Romain Quetiez Romain Quetiez modified ticket #1147

    Could not modify the port on a connection between a server and a network device

  • Romain Quetiez Romain Quetiez posted a comment on ticket #1147

    Fixed in trunk as [r4766] Will be available in itop 2.4 beta, coming soon...

  • Romain Quetiez Romain Quetiez modified ticket #1145

    Could not add two identical links between a server and a network device

  • Romain Quetiez Romain Quetiez posted a comment on ticket #1145

    Fixed in trunk as [r4766] Will be available in itop 2.4 beta, coming soon...

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