Joseph McNeely

I'm running DVDStyler 3.1 on a Mac. It has been working great as recently as this afternoon but I just installed Sonoma 14.4.1 and am now having a problem. After I start DVDStyler and click OK in the New Project/Open Project window the program aborts with a segmentation fault. I've copied and pasted the entire .log file below and have attached a screenshot of the first part of the problem report. Any suggestions? Thanks! DVDStyler v3.2.1 macOS Version 14.4.1 (Build 23E224) FFmpeg: libavformat 58.76.100,...

Thanks, peate9. I checked the properties for three different .mkv files. All had the subtitle track as "Omit". I changed that to "Copy" and converted the files. Unfortunately the subtitles are still not working. I output VIDEO_TS files and a DVD burned from .iso. The subtitle track is there on both, and can be selected, but subtitles do not appear oncreen. Regards. Joe

Hi, JMJ. Everything is included in the .mkv file, I assume. There is no separate file for the subtitle track. I don't know what the subtitle format is or how to determine that. When I load the file in VLC it shows a subtitle track when I click on Subtitles>>Subtitle Track. I can opt to turn it on or disable it. When I convert the .mkv file to either an .iso or a TS file the subtitles aren't there. Thanks. Joe

Hi, JMJ. Everything is included in the .mkv file, I assume. There is no separate file for the subtitle track. don't know what the subtitle format is or how to determine that. When I load the file in VLC it shows a subtitle track when I click on Subtitles>>Subtitle Track. I can opt to turn it on or disable it. When I convert the .mkv file to either an .iso or a TS file the subtitles aren't there. Thanks. Joe

Thanks, peate9. I did what you suggested and created AUDIO_TS and VIDEO_TS folders from a couple of different .mkv files. Unfortunately both were lacking the subtitles present in the .mkv. The video and audio were fine, just no subtitles, same as the .iso files. I'm going to try to find .mp4 or .avi or another file format for the source material. I'll also try to upload the info you requested.

I'm not a developer or software guy, just a user of DVDStyler. I use it to convert various video formats into .iso files and burn them to DVD. I'm having two problems. Running version 3.1 on an iMac running Big Sur 11.6.2. Works great overall but having an issue with some .mkv files. These files are movies in foreign languages with subtitles in English. The movies play fine in VLC, the subtitle track can be selected and displays correctly. When I convert them to .iso and burn to DVD the video is...