miguel

Yes, is /var/log/apache2/error.log there's the following error: [Tue Jan 14 16:59:47.474549 2020] [cgi:error] [pid 19782:tid 140324190004992] [client 127.0.0.1:33272] AH01215: DBI connect('gestioip:127.0.0.1:3306','gestioip',...) failed: Access denied for user 'gestioip'@'localhost' (using password: YES) at /var/www/html/gestioip/install/install2.cgi line 348.: /var/www/html/gestioip/install/install2.cgi, referer: http://127.0.0.1/gestioip/install/install2_form.cgi which I think it refers to the...

Hello, Yes, we can login into the mysql console with the gestioip user (mysql -u gestioip -p). Regarding the statment provided, if we log in as root and using the mysql databse here's the outcome: host user plugin localhost gestioip mysql_native_password 127.0.0.1 gestioip mysql_native_password localhost.localdomain gestioip mysql_native_password xxx.yyy.zzz.ddd gestioip mysql_native_password xxx.yyy.zzz.ddd is the machine network addr. It's here just for debugging issues and it's been removed previously....

We're installing gestioip 3.4 following the manual with all the steps. We've currently tried it out on: ubuntu 18.10LTS and in centOS7 always with the same error and without sucess. We've tried both ubuntu server as well as the destkop version in order to acess a browser in a local machine, again without sucess. The error is uppon the 3rd step of the GUI installation "Completion of installation" where we get the message: Can't connect to the database Access denied for user 'gestioip'@'localhost'...