Activity for Marc Berg
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Marc Berg posted a comment on discussion Installing and using iTop
Everything was fine, I just had to empty the table. Then everything was fine.
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After upgrade the extensions, the upgrad stucks at 60% with: Module itop-structure : error when calling module installer class StructureInstaller for AfterDatabaseCreation handler: ModulelId = itop-structure, ModuleInstallerClass = StructureInstaller, ModuleInstallerHandler = AfterDatabaseCreation, ExceptionClass = MySQLException, ExceptionMessage = Failed to issue SQL query: query = INSERT INTO priv_action_newsroom (id,title,message,icon_data,icon_mimetype,icon_filename,icon_downloads_count,priority,test_recipient_id,recipients,url)...
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After delete the combodo-approval-process-automation folder in production module folder, it works. But then: Fatal error: Uncaught TypeError: MetaModel::GetHilightClass(): Return value must be of type string, null returned in /var/www/vhosts//core/metamodel.class.php:3718 Stack trace: #0 /var/www/vhosts//sources/Controller/AjaxRenderController.php(120): MetaModel::GetHilightClass() #1 /var/www/vhosts/l/sources/Application/UI/Base/Component/DataTable/DataTableUIBlockFactory.php(619): Combodo\iTop\Controller\AjaxRenderController::GetDataForTable()...
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After delete the combodo-approval-process-automation folder in production module folder, it works. But then: Fatal error: Uncaught TypeError: MetaModel::GetHilightClass(): Return value must be of type string, null returned in /var/www/vhosts/logics-it.com/support.logics-it.com/core/metamodel.class.php:3718 Stack trace: #0 /var/www/vhosts/logics-it.com/support.logics-it.com/sources/Controller/AjaxRenderController.php(120): MetaModel::GetHilightClass() #1 /var/www/vhosts/logics-it.com/support.logics-it.com/sources/Application/UI/Base/Component/DataTable/DataTableUIBlockFactory.php(619):...
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Hey together, if i want to upgrade the itop version 3.1.1 to 3.2 it stops at 20 % with the error Error loading module "combodo-approval-extended": /itop_design/classes/class[UserRequest]/methods/method[SetApprover] at line 39: could not be deleted (not found) - Loaded modules: dictionaries:1.0, core:1.0, application:1.0, approval-base:3.3.1, authent-cas:3.2.0, authent-external:3.2.0, authent-ldap:3.2.0, authent-local:3.2.0, combodo-autoclose-ticket:1.0.1, combodo-backoffice-darkmoon-theme:3.2.0,...
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Hey Stephen, Great, thank you so much. It works brilliant. You are the best. Kind regards, Marc
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Hey Stephen, can you modify it for itop 3.1? :) WIth your Extension the login screen is not reachable with the error: "Unknown "get_static_page_module_url" function." Or can you say me, what we need to change? :)
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If i want to Upgrade to Version 2.0. Itop load and load and then: Fehler während der Installation! iTop Konfiguration wurde NICHT angepasst. 504 Gateway Time-out Why is it? What i can do?
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Bug in 3.0.3 again. Why is that not fixed? :(
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CHMOD was the problem. Closed
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Off course.
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Hey together, Since the last update I can no longer update plugins. Then the following error comes up. Can you tell me how to eliminate it? Undefined variable $ibo-lifecycle-active-state-primary-color: /var/www/vhosts//env-production-build//branding/themes/datamodel-compiled-scss-rules.scss on line 1, at column 0 Call Stack: #0 import /var/www/vhosts//env-production-build//branding/themes/datamodel-compiled-scss-rules.scss (unknown file) on line 2 It's in the first few lines. I've removed the file...
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Hey, I already tried it as a stylesheet as mentioned by Lars. Then as in the PR in the scss files. But nothing changes at all. Latest iTop version and Safari 16.0
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Hey together, it could be that the workaround doesn't work with the last iTop & Safari version? Tried it with the PR and via the stylesheet directly in Safari, but it doesn't change anything.
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Hey, I noticed. It seems to have come from the latest Safari update. I don't have the latest version on the Mac Mini in the office yet, so it works perfectly. MacBook with the latest Mac OS and Mac Pro at home have the error. Unfortunately, I'm not the guru that I know why it should be like this in the new Safari. :(
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Hey, OK. I do not understand that and your reaction. everything else makes no sense. Now most people in the world have a mac and use Safari for that very reason. This hint should be for you to at least narrow down the error. It's very strange that you don't care. in the past there have never been any problems with safari Kind regards Marc Berg IT-System-Kaufmann Geschäftsführer | Logics - Think about IT [https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/phone-icon-2x.png] 020187917843<tel:020187917843>...
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Hey, Yes that’s it. I create a ticket, you said. Kind regards Marc Berg IT-System-Kaufmann Geschäftsführer | Logics - Think about IT [https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/phone-icon-2x.png] 02018<tel:020187917843>7428567 | 015122222666<tel:015122222666> [https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/email-icon-2x.png] info@logics-it.cominfo@logics-it.com [https://cdn2.hubspot.net/hubfs/53/tools/email-signature-generator/icons/link-icon-2x.png]...
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Safari submenu bug
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thank you for your help Pierre
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no, nothing has been changed in itop. Nothing was changed on the iPhone or Mac that day either, which surprises me. even if you don't use it yourself, but some will use it.
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No, with chrome not. But Safari works always. Since yesterday this bug,
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Hello together, since today the submenu is behind the tiles. Whether desktop or mobile. Do you have an explanation for this or a bug fix? Screenshot attached Thank you, Kind regards
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Hey Guillaume, are there any new Information? Can you say me when the new 3.0 Updates came out? Kind regards, Marc
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Hey, thanks a lot. My mistake. I think the mistake was php 8. I updated it manually, after recovery. And i change to PHP 7.4, all good.
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The automatic update function aborts and itop can no longer be reached. Backup restore is necessary. Has it been normal since Beta 5 that you have to upgrade it manually? kind regards
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Hey, i use itop 3.0 beta. I know that it's beta etc. but i use it. And after i want to update extensions of teemip. It failed with: Failed to issue SQL query: query = INSERT INTO lnkfunctionalcitoiprange (functionalci_id, iprange_id, role) SELECT server_id, iprange_id, role FROM lnkiprangetoserver, mysql_errno = 1146, mysql_error = Table 'DATABASE.lnkfunctionalcitoiprange' doesn't exist Then i can't use itop after that, because of white page. What can i do? Thanks a lot.
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Hey, i use itop 3.0 beta. I know that it's beta etc. but i use it. And after i want to update extensions of teemip. It failed with: Failed to issue SQL query: query = INSERT INTO lnkfunctionalcitoiprange (functionalci_id, iprange_id, role) SELECT server_id, iprange_id, role FROM lnkiprangetoserver, mysql_errno = 1146, mysql_error = Table 'top_logicsneu.lnkfunctionalcitoiprange' doesn't exist Then i can't use itop after that, because of white page. What can i do? Thanks a lot.
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Problem fixed, can be delete
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Hello, if i want to upgrade to the new version, the wizard and after that it says 2.7.1? Whats wrong?
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Can anyone create the extension for me? :)
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okey, i think you don't understand me... I don't wan't the hours (time) I want to create a service entry with: Date, Time, Service Text :D
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okey, i think you don't understand me... I don't wan't the hours (time) I want to create a service entry with: Date, Time, Service Text
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Hello there, is it possible, that if i work on a ticket, i can create an service(log) entry with text, Date&Time Beginning, Date&Time Ends. So i can, if the ticket is closed, calculate how many time i spend for the ticket? Example: Beginning: 01.06.2019 10:00 Ends: 01.06.2019 11: 00 Time: 1 hour Service Text: Computer Installation Thanks a lot.
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no answer? i have the same question
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Okey but not at PCs. I need to include HDDs Hardware in PCs/Notebooks.
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Hello Community, if i create a nas or a pc, i want to create the hdds too. Same function as we can do with licenses. Very Important. Do you know how it goes? kind regards marc
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