Activity for Kirushoth Kirubaharan
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Kirushoth Kirubaharan posted a comment on ticket #2108
When can I expect this issue be resolved?
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Yes, I'm referring to two distinct instances - one that had 2.7.4 installed and 3.0.1 installed on the other.
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I was able to export an XLSX file on an iTop 2.7.4 instance. However, on an instance with 3.0.1 installed, I was unable to export in XLSX: https://cms-sgc.dev.global.gc.ca/uat/web/webservices/export-v2.php?login_mode=basic&charset=ISO-8859-15&format=xlsx&expression=SELECT%20Location&fields=name,floc,id
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I was able to export an XLSX file on an iTop 2.7.4. However, on an instance with 3.0.1 installed, I was unable to export in XLSX: https://cms-sgc.dev.global.gc.ca/uat/web/webservices/export-v2.php?login_mode=basic&charset=ISO-8859-15&format=xlsx&expression=SELECT%20Location&fields=name,floc,id
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I believe this is an iTop specific issue
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We noticed that on iTop 2.7.4 the export worked as expected. Here are our other configs: PHP 7.3 mariadb 10.3
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So this seems to be out-of-box issue, if the file is being "unzipped" while downloading. How do we resolve this?
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I have the same issue when filtering based on id (See attachment)
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We've never had this issue in the past. I don't believe this is an issue with the size of data. Like I said, we're able to export the same results in different formats - CSV, PDF
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See attached export
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Unable to export in .xlsx format using API call
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When can I expect this issue be resolved? 3.0.1?
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I was able to recreate this issue on your demo instance. www.demo.combodo.com/simple/pages/UI.php
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I also noticed this error when inspecting the page
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Unable to add external key as search criterion
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How could I have my ods-typology module installed first, prior to the installation of the ods-location module?
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I'm being prompted with another error now (see attachment). ods_uuid is a field we defined in the Typology class (which the Location class should inherit). Does this have something to do with the Typology class not being loaded before the Location class?
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I have not. How would I do that?
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Would I then remove the "delete" on name, since the class is inheriting Typology's name field?
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I've attached our XML redefinition of the Location class
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Unknown error when creating instance with PHP 7.4
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iTop version 2.7.7? We currently have v3.0.1 installed
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I'd like a communication shown to console user. We have not enable the portal.
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I'd like a popup to be displayed to all users (similar to the Welcome popup), which will show a message to everyone regarding new information.
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Would it be possible to create a custom popup, similar to the "Welcome to iTop" popup that is displayed to all users (unless unchecked)?
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Good Morning, When I try setting the 'backoffice_default_theme' => 'test-red', my environment doesn't end up updating to this new default theme. I used the iTop built in config editor and refreshed the page after applying the change.
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Hello, is it possible to skip the database backup (mysqldump) when using the unattended_install.php script? When running this script, i run into the following error: [itopapache@etl-0005115 toolkit]$ /opt/rh/rh-php71/root/usr/bin/php unattended_install.php --response_file=install-2022-05-24.xml Installation mode detected. Trace: Info - CheckBackupPrerequisites Trace: Info - PHP functions disabled: Error: mysqldump could not be executed (retcode=127): Please make sure it is installed and in the path...
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The script containing is_writable() is ran on our server to validate whether the configuration file is writable or not.
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See attachment.
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Disregard the previous post. Please look at the two attachments. The file is indeed not writable. I'm not sure why an error is being thrown when clicking the logo then.
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As you can see, the script successfully runs, meaning php thinks the file is writable. Any idea why that would be the case, when both config files are read-only.
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Our instance of iTop is load balanced between two servers. However, the configuration file on both servers are read-only, making me question why i'm prompted with the error.
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config-itop.php read-only error when clicking main logo
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I noticed this issue was not fixed in 3.0.1. Could you provide a date for when we can expect it to be resolved?
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We currently have an iTop instance hosted on 2 servers. However, we're not always able to connect to one server from the web service, when needing to running the setup. In this case, we usually run the toolkit from the backend on the server that we're not able to connect. Hence, why I'm asking if its possible to install extensions without running the setup. When we're unable to connect to a server from the web service, an extension cannot be installed.
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Can the toolkit be used to install new extensions?
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Any updates regarding this matter?
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Objects in LinkedSetIndirect not refreshing after applying change
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Will this be patched in the next iTop release?
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No objects displayed when filtering on external fields
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I want to install extensions without using the setup. Is it possible to install extensions using the automated installation? https://www.itophub.io/wiki/page?do=export_code&id=latest%3Aadvancedtopics%3Aautomatic_install&codeblock=0
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I wonder if the automated installation would be able to install new extensions; https://www.itophub.io/wiki/page?do=export_code&id=latest%3Aadvancedtopics%3Aautomatic_install&codeblock=0
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I wonder if the automated installation would be able to install new extensions; https://www.itophub.io/wiki/page?do=export_code&id=latest%3Aadvancedtopics%3Aautomatic_install&codeblock=0
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Is it possible to install new extensions without running the setup?
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Hello, is it possible to install new extensions without running the setup?
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Hello, I have recreated the issue on your demo instance. https://demo.combodo.com/simple/pages/UI.php?auth_user=admin&suggest_pwd=admin https://demo.combodo.com/simple/pages/UI.php?operation=details&class=Location&id=7&&a=1#ObjectProperties=tab_UIPropertiesTab
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Hello, Yes, we are running iTop 3.0.0 final version, which was downloaded from source forge. https://sourceforge.net/projects/itop/files/itop/3.0.0/ Were you able to look into the function is called HtmlEntities, defined in /application/utils.inc.php? It is then called in /application/displayblock.class.inc.php on line 1048 on a string that was already encoded. We noticed that this function will encode HTML special characters, which is used twice before output. If we were to remove one of them, it...
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After further investigation, I noticed that my user account is appearing for modifications where the user is blank - take a look at both screenshots where 1 is from 2.7.5 and the other is from 3.0.0. The modifications have no user because the record was updated via scripts calling the API.
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The function is called HtmlEntities which is defined in /application/utils.inc.php. It is then called in /application/displayblock.class.inc.php on line 1048 on a string that was already encoded.
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French characters replaced with HTML encoding on dashlet
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Hello, I created this ticket directly on source forge. Best Regards, Kirushoth
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User account is appearing for modifications (in Activity Panel) that I did not make
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