Kai Karger

hi, using the LDAP data collector it automatically locks the attributes and any further sync will not be able to update existing records. Unable to update destination object: The field Function (function) is not writable because it is mastered by the data synchronization. Value not set.: issues = {0=>The field Function (function) is not...(302 chars)... is this by design? How can I allow the sync to update the values?

bit of a late reply but other things had priority in our business. I have 3 syncs set up because we have different ldap groups that should get different user profiles in iTop. So I created 3 config files, one for each group. I run the sync 3 times, each time with another config via cron /usr/bin/php /opt/ldap-data-collector-1.2.3/exec.php >/dev/null 2>&1 && /usr/bin/php /opt/ldap-data-collector-1.2.3/exec.php --config_file=/opt/ldap-data-collector-1.2.3/conf/params.local.iso.xml >/dev/null 2>&1 &&...

Unlocking the field in iTop does not work either as every sync will lock it again

Unable to update destination object: The field Function is not writable because it is mastered by the data synchronization. Value not set.: issues = {0=>The field Function is not writable because it i...(280 chars)... Hi, we have been using the LDAP Data collector to get persons and users from our LDAP but after changing the phonenumber of one person on the LDAP side we get this error about iTop not being able to update the phone on the iTop side because the field is locked. Which does not make sense...

Hi, I got stencils running for Incidents to create a work order but I'm not sure how to create multiple work orders at once. Is it working by creating multiple templates and then in the template OQL you define a scope that selects all the templates? What about creating work orders and a problem for an incident?

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Bless you, I'm aware of the translation and nested locations for the item locations but I wanted to simplify it to find the error before going on. The error was the closing Fields tag being beneath the Presentation tag. The presentation definition has to come after the fields are closed. I must have copied the presentation definition into the wrong line. Maybe I would habe seen it after a night of sleep. I will add proper nesting and IDs

Bless you, I'm aware of the translation and nested locations for the item locations but I wanted to simplify it to find the error before going on. The error was the closing Fields tag being beneath the Presentation tag. The presentation definition has to come after the fields are closed. I must have copied the presentation definition into the wrong line. Maybe I would habe seen it after a night of sleep. I will add proper nesting and IDs