Erwan Taloc

Hi Mustafa you should use a Notification by Email for Approval notification and not a basic Notification By Email like in the screen shot below. There is already predefined action notification for Approval that are already configured when you install iTop but not linked to a trigger [image: image.png] Erwan Le dim. 5 janv. 2025 à 07:26, Mustafa Akram Fouda mustafa-fouda@users.sourceforge.net a écrit : Hello Erwan, Thanks for your feedback. I have configured the notifications as per the above wiki...

Hello Mustafa if you use approval process automation there is a specific notification action that will send automatically an email to each approver returned by the approval rule The configuration of this notification is described in the wiki below https://www.itophub.io/wiki/page?id=extensions:approval_extended#notification_trigger_action Hope this will help Regards Le mer. 1 janv. 2025 à 09:55, Mustafa Akram Fouda mustafa-fouda@users.sourceforge.net a écrit : Dear iTop team, Any feedback here would...