Safranek Jaroslav

Hi, Yes, it was fixed. Best regards, Jaroslav Šafránek CTO, síťový specialista Mobil: +420 777 750 077 E-mail: jaroslav.safranek@enterpolicka.cz MAJT s.r.o. - ENTER Polička Palackého náměstí 188, 572 01 Polička Telefon: +420 468 008 150 E-mail: info@enterpolicka.cz Logo ENTER Polička https://www.enterpolicka.cz ------ Původní zpráva ------ Od "Thiago Arcanjo" arcanjothiago@users.sourceforge.net Komu "[teemip:tickets]" 145@tickets.teemip.p.re.sourceforge.net Datum 12.03.2024 15:54:20 Předmět [teemip:tickets]...

iTop HUP upgrade from 3.0.1 to 3.1.3 error

After two hours of playing I understood how it was meant, it's SELECT directly on the Email action in the TO section. Now it works.

Thanks for reply. I have question what type of trigger you are using? I used trigger on object creation and class UserRequest. So when UserRequest is created (email, portal etc...) then this trigger is activated and send email to caller-id with info about new ticket was created. Next trigger is for on object update and class UserRequest so when I change agent or another change on ticket, then send email with this. And etc.

Hey. Hey, Can anyone advise me how to write a filter in a notification that will send specific notifications for an organization? I need a multilingual answer. All our organizations are from Czech Republic but I have one organization which is from USA. I need to send notifications in EN US for this org. I read the iTOP multilingual notification wizard and there is a recommendation to add an attribute to the organization and build a trigger accordingly. For me this is unnecessary and I don't want...

Yes, it seems that trouble was in UTF-8 charset. I tried both variants and 8bit variant works too.

Hi, both variants works! Thanks.

Did you mean this screen?