Jimy Olsen

Hi, I just tried everything you suggested again (already had done it before post this message) and it doesnt work. It´s really weird that doesnt work. If there is anything I can do to try to fix this error I am glad to help or do some tests if needed, because the software is sooo good, and I would like to use it instead the HP scan software... Thank you for your help Regards

Here you have a screenshot with profile settings. As you can see is flatbed scanning. And here it is the error it shows when attempting to scan This happens in W10 and MacOs apart from this everything works fabolous The printer/scanner is a HP Color Laser MFP178nw Thank you

Here you have a screnshot with profile settings. As you can see is flatbed scanning. And here it is the error it shows when attempting to scan This happens in W10 and MacOs apart from this everything works fabolous The printer/scanner is a HP Color Laser MFP178nw Thank you

Also here it is debuglog when attempting to scan with 600ppp 2024-03-14 09:41:24.3703 8360 Debug: Using new dsm. 2024-03-14 09:41:24.4183 8360 Using TWAIN DSM: C:\Programas\Naps2\App\lib\_win32\twaindsm.dll 2024-03-14 09:41:24.4253 8360 NAPS2.TW - Opening session 2024-03-14 09:41:24.4253 8360 Debug: Thread 1: OpenManager. 2024-03-14 09:41:24.4573 8360 NAPS2.TW - StateChanged (to 3) 2024-03-14 09:41:24.4573 8360 Debug: Using TWAIN2 memory functions. 2024-03-14 09:41:24.4573 8360 NAPS2.TW - Finding...

Hello, I am using TWAIN driver. If I try to set the WIA it shows an error message the scanner isn´t available or active (see screenshot) Twain driver recognise the scanner perfectly and scans correctly apart from the resolution capped at 300ppp FYI, scanner is accessed over WIFI on my LAN Thank you

Hi all, I needed an scanner software and found NAPS2 which it is an awesome software for scanning an also compatible with different OS (win, mac, linux) I have been testing for a periodo now and the features are just great! Thank you to the developers! The only downside is I cant scan on resolutions over 300pp Every time I set profiles with higher resolution it returns an errro an stop the scanning. I tried on W10 and Mac with no success. I searched the software documentation without help. At this...