Hi, I would like to know if it's possible to add public_log entries on tickets via CSVImport, an how. I'm able to import one entry with this template: Ref,Public log I-000344,blabla bla But if i try to import two or more lines of the same ticket, only the last public log entry keeps on the ticket. I know i could do this using RESTJSON services, but i need to know if this is possible with CSVImport. Regards.
Problem with raw text
Hi Andreas, I confirm that this problem is solved, it was JES configuration problem...
Okay, i'll give a try tomorrow morning. Thanks Andreas
SMTP response delay
Hi Andreas, JES 2.8.2 tested and approved, great job ! It works exactly as expected,...
Hello Andreas, i've copied the new jes.jar in the JES dir, and restarted the server....
Hello Andreas, i've copied the new jes.jar in the JES dir, and restarted the server....