Geoffrey Ciamarra posted a comment on discussion Extending and integrating iTop

Hello everyone, I am new to iTop and trying to extend it. I would like to create a module that is able to set the priority field of mail user requests to "low", even if the user set it to another value when creating the request. To do so, I would use a cron that runs, say, every 1 minute to update priority of user requests where required. Here's the content of my file "main.change-mail-priority.php" (inspired from the AutoCloseTicket extension available at https://store.itophub.io/en_US/products/combodo-autoclose-ticket...