Eric Simard

Hello, I have the same issue here. It says : Error: Failed to authenticate on SMTP server with username "xxxxxxx@xxxxxx.com" using 2 possible authenticators I have iTop version 3.0.0-beta2-7720 du 2021-07-06 07:38:25 Modèle de données: 3.0.0-beta2 MySQL: 10.3.38-MariaDB-0ubuntu0.20.04.1 PHP: 7.4.3-4ubuntu2.19 It stops working last week without changing anythig. Have any clue ? Thank you

Yes, he is an administrator. It has to stay administrator but I want to prevent that permission for him. How do I do it ? Thanks, Eric

Hello, I have an administrator which delete tickets. So I want to a specific administrator prevents deleting them. Is it possible ? Thanks, Eric

Hello, I can't find a user in iTOP. However, it exists in Active Directory. All the other is there except this one. I also verify in tables contact, person, synchro_ldap_persons, syncro_ldap_users. I found the following but I don't understand the error as no fields are empty in AD : [cid:image001.png@01D92400.5D9ADB50] [cid:image002.png@01D92400.5D9ADB50] Should I create it in the two synchro tables ? I don't understand why only one user isn't synchronized within iTOP. What should I do ? Thanks,...

Thanks... I fixed the issue by restoring the database with the version 5 days before today.

Hello, I have the following error message when I force the synchronization ... Data synchronization: Synchro LDAP Personhttp://10.97.22.250/itop/pages/UI.php?operation=details&class=SynchroDataSource&id=1& The synchronization has been interrupted: 'No result for the single row query: 'SELECT DISTINCT Person.id AS Personid, Person_Contact.name AS Personname, Person_Contact.status AS Personstatus, Person_Contact.org_id AS Personorg_id, Organization_org_id.name AS Personorg_name, Person_Contact.email...

Bonjour Vincent, Je vis au Québec. Je suis conscient qu'il y a un décalage avec la France. Je souhaite prendre le cours qui se déroule entre le 5 et le 9 décembre. Est-ce possible d'avoir le cours entre 08h00 et 16h00 ? Est-ce qu'il y a une date limite pour l'inscription ? Aussi, sera-t-il possible d'avoir un moyen de communication en temps réel avec le professeur si j'ai des questions pendant et après le cours ? Merci Beaucoup Éric

Thank you Jeffrey. I'm gonna try that and will comment the result (and issue if applicable) with you.