Deuce Sapp

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Hello! I have a notification working for UserRequests that come in afterhours and weekends: SELECT UserRequest AS t WHERE 1=1 AND (TIME(start_date) > '17:00:00' OR TIME(start_date)<'08:00:00' OR DATE_FORMAT(start_date, '%w') IN ('0','6')) That's returning results as expected. I want to either incorporate a clause for Holidays or create a separate notification rule for Holidays but I'm having problems with that OQL. As a test I ran SELECT UserRequest AS u WHERE DATE_FORMAT(start_date,'%Y-%m-%d')='2021-07-05'...

Hello community, I'm trying to find the iTop best-practice for adding SaaS software to the CMDB to be able to associate with Change tickets. For example, Office 365 tenant or Salesforce.com. What kind of CI do you all use to create these types of systems?

Guillaume, that's fantastic. Thanks for the guidance. I can confirm that turning off warnings in the .ini file resolved the issue.

Hello! I have a fresh install of 2.7.3 build 6624. I have the following extensions installed: Approval Process automation V2.0.1 Mail to ticket automation V3.1.1 User Actions Configurator V1.3.5 IPAM for iTop V2.7.0 Network Management Extended V1.0.0 Whenever I navigate to the list of organizations, or contacts I get the error: Warning: Invalid argument supplied for foreach() in C:\xampp\htdocs\web\application\displayblock.class.inc.php on line 1734 Warning: Invalid argument supplied for foreach()...

Hi Pierre, thanks for engaging. He does have a Contact in iTop, record number 144. The value in config is set to: 'allowed_login_types' => 'form|basic|external',

We're using LDAP to authenticate our users. All of our agents are signing in with no problem, but one user signs in, and gets the welcome screen. As soon as he clicks on a link, he is prompted to log in again. Once he logs in the second time, he isn't prompted again. This is happening in Chrome, but not IE. All other users are also using Chrome without issue. He has cleared his browser cache. Very odd -- anyone seen this behavior before?

Was coming back in to say that I found that delivery model needed to be set up for me. Thanks for the note Jeffrey!