User Activity

  • Modified a comment on discussion Extending and integrating iTop on iTop - IT Service Management & CMDB

    Hi, it's been a while. I had to move on to other things and this topic got left hanging. I appreciate the help I received at the time, Jeffrey. Getting back to the topic, the final XML looks like this and it still doesn't hide the buttons <?xml version="1.0" encoding="UTF-8"?> <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.3"> <module_designs> <module_design id="itop-portal" xsi:type="portal"> <bricks> <brick id="url-nuevo-ticket" xsi:type="Combodo\iTop\Portal\Brick\UrlBrick"...

  • Posted a comment on discussion Extending and integrating iTop on iTop - IT Service Management & CMDB

    Hi, it's been a while. I had to move on to other things and this topic got left hanging. I appreciate the help I received at the time, Jefreey. Getting back to the topic, the final XML looks like this and it still doesn't hide the buttons <?xml version="1.0" encoding="UTF-8"?> <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.3"> <module_designs> <module_design id="itop-portal" xsi:type="portal"> <bricks> <brick id="url-nuevo-ticket" xsi:type="Combodo\iTop\Portal\Brick\UrlBrick"...

  • Posted a comment on discussion Extending and integrating iTop on iTop - IT Service Management & CMDB

    Hi, it's been a while. I had to move on to other things and this topic got left hanging. I appreciate the help I received at the time, Jefreey. Getting back to the topic, the final XML looks like this and it still doesn't hide the buttons <?xml version="1.0" encoding="UTF-8"?> <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="1.3"> <module_designs> <module_design id="itop-portal" xsi:type="portal"> <bricks> <brick id="url-nuevo-ticket" xsi:type="Combodo\iTop\Portal\Brick\UrlBrick"...

  • Modified a comment on discussion Extending and integrating iTop on iTop - IT Service Management & CMDB

    Hi Jeffrey Bostoen, Thanks for your reply. Here's the complete XML file. I'm still having the same problem. I've also seen that it's possible to create a custom portal, but I don't understand if that would mean creating a new portal or modifying an existing one. I apologize if the message isn't clear; I'm using Google Translate. Thank you very much. Version 3.1.1-1-12561 <?xml version="1.0" encoding="UTF-8"?> <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="3.0"> <profiles>...

  • Posted a comment on discussion Extending and integrating iTop on iTop - IT Service Management & CMDB

    Hi Jeffrey Bostoen, Thanks for your reply. Here's the complete XML file. I'm still having the same problem. I've also seen that it's possible to create a custom portal, but I don't understand if that would mean creating a new portal or modifying an existing one. I apologize if the message isn't clear; I'm using Google Translate. Thank you very much. <?xml version="1.0" encoding="UTF-8"?> <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="3.0"> <profiles> <profile id="2" _delta="define">...

  • Posted a comment on discussion Extending and integrating iTop on iTop - IT Service Management & CMDB

    Good morning. I've been trying for a while to remove the "New Requirements" button from the portal for profile 2, but I haven't been able to. I created the following configuration in a new extension, which installed without problems, but I still couldn't get the button to disappear. If anyone can help me, thank you very much. ` <itop_design xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" version="3.0"> </itop_design> <profiles> <profile id="2" _delta="define"> <classes> <class id="UserRequest">...

  • Posted a comment on discussion Customizing iTop on iTop - IT Service Management & CMDB

    Good morning, I am creating tickets through API/REST and assigning them. I have the notifications configured and they work correctly when I do the steps through iTop, but it does not send emails when I do the same from API/REST. With API/REST I was able to create and assign, it works correctly, the version I have is 3.1. 1. If someone can tell me how to do it if it is possible or if I should send the email through the personal application and notify iTop of the sending of it. The problem with that...

  • Posted a comment on discussion Customizing iTop on iTop - IT Service Management & CMDB

    Thanks for responding. I'm telling you, I found this way to do it. So far, I've got it figured out. $userData = array('itop_user' => $_SESSION['auth_user'] //$oUser->Get('login') Thank you very much.

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